Recent Posts

We are Cleaning and Disinfecting Experts!

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kennett Square/Oxford, 610-268-8620

Basement Water Leak in Coatesville

2/21/2020 (Permalink)

SERVPRO of Kennett Square/Oxford has been staying busy with helping to restore local properties from water damage.  Sump pump failures and water leaks have been very common this month.  One such water leak disaster that we were happy to help resolve was for a homeowner in Coatesville.

After experiencing a water leak in her unfinished basement, the homeowner called us to remove the water and clean up the affected areas.  Since the water was not properly mitigated immediately, the area now had a musty smell and needed a deeper cleaning.

Our water restoration professionals removed all signs of water and dirt residue from the floors and then dried the affected areas for a full 24-hour period.  Once the areas were fully dry, we applied our plant-based microbial cleaning agent to all surfaces, and even cleaned her laundry appliances.

At SERVPRO of Kennett Square/Oxford, we clean contents as well and can even restore documents that are not too overly damaged.  We are happy to help in any way that we can when it comes to a water, fire or mold damage event.

Commercial Fire Restoration for Three Businesses

1/27/2020 (Permalink)

SERVPRO of Kennett Square/Oxford recently received a call from one of our local fire chiefs to help restore a commercial building damaged by a large fire at the Willowdale Town Center in Kennett Square.  The fire drastically damaged the building, which contains four businesses. 

The fire began around 2:00 AM and unfortunately destroyed a large portion of the Sovana Bistro, the Nicholas Anthony Salon and Day Spa as well as a neighboring business, Donze & Donze.  Our crews were on site immediately to board up the businesses.  Once the affected areas were boarded up and the property owners were ready to move forward, we were then asked to complete fire restoration and to clean the damaged contents as well.  This was an extremely dangerous fire, and we had to be cautious of the roof of the Bistro, which eventually collapsed from the extensive fire damage.

This has been a long process for all parties, and our restoration team is still hard at work to repair the damages.  Although it will be a long road for these businesses to fully get back on their feet due to the extent of the destruction, we will keep working to make the fire “Like it never even happened!"

SERVPRO of Kennett Square/Oxford is proud to offer fire restoration services for our local community.  We answer the call for help immediately so that the proper safety measures and actions can be taken starting at the first hour of the loss. Contact us today to learn more!

The First Responder Bowl!

1/27/2020 (Permalink)

SERVPRO of Kennett Square/Oxford was happy to be a part of the SERVPRO First Responder Bowl for the second year in a row!  Our Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia once again got the chance to fly to Dallas, Texas for the college football game honoring our first responders nationwide.  They even got to help pull the flag on the field with many other SERVPRO franchise members!

At SERVPRO, we strive to recognize and support our local police, fire and EMS personnel in every way possible; which is why we were happy to be able to send two worthy candidates to the big game this year.  After receiving nominees from many of our local police and fire stations, we held a drawing and selected Fire Police Captain Andy Skean from the Po-Mar-Lin Fire Department, Station 36 and Officer Mark Todd from the Kennett Borough Police Department to attend the Texas game with free airfare and hotel provided.  Both of these men have given so much to their community and we were happy to be able to honor them in this way.

SERVPRO of Kennett Square/Oxford will continue to work with and thank our local first responders for everything they do!

Local Chamber Award

1/27/2020 (Permalink)

SERVPRO of Kennett Square/Oxford is thrilled that two of our employees were recognized for their community support by one of our local Chambers!

The Southern Chester County Chamber of Commerce honored our very own Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia with the award for “Volunteer of the Year” for their hard work and dedication to the Chamber and community!  Cliff and Brian are always willing to help support local Chamber events and have volunteered their time on countless occasions. 

SERVPRO of Kennett Square/Oxford is proud to be a part of our local Chambers and community, and it means a lot that our employees were recognized for all that they do!  We look forward to working with the Chambers for another year!

SERVPRO of Kennett Square/Oxford offers fire, water and mold damage services to local homes and businesses in Southern Chester County. We are always prepared to help and offer 24/7 emergency services for when disaster strikes.

Water Damage in Chadds Ford

12/26/2019 (Permalink)

Our water restoration team was happy to respond to an unexpected water leak in Chadds Ford after we received a call for emergency services.  The sink in the upstairs bathroom had been left on and overflowed, causing the second and first floors along with the finished basement to be affected.

This disaster occurred over the weekend, but our crew is always “Ready for whatever happens.”  We were on site immediately in order to begin the water mitigation process, clean up the debris and dry the affected areas.

When disaster strikes, SERVPRO of Kennett Square/Oxford will be there within hours to restore the property.  We offer 24/7 emergency services for your home or business in the event of fire, water or mold damage.  Call us today at 610-268-8620.

Heating Your Business Safely

12/5/2019 (Permalink)

The winter temperatures cause many businesses to use heating equipment in order to keep clients and employees warm throughout the day.  However, just as in your home, there are risks to utilizing this cold weather equipment.  The National Fire Protection Association outlines some of the safety precautions your business can take in order to keep everyone warm and safe.

  • Anything that can burn should be at least three feet away from heating equipment including portable heaters.
  • Have a professional install stationary space heating equipment, water heaters or central heating equipment following the local codes and proper measures.
  • Heating equipment should be inspected and cleaned every year.
  • Ensure your employees turn their portable heaters off before leaving the building.
  • For fuel burning space heaters, always use the proper fuel outlined by the manufacturer.
  • Test smoke alarms every month.

Following the proper safety measures for heating your commercial building will ensure a safe and warm space for you and your employees.

SERVPRO of Kennett Square/Oxford is proud to help restore our local businesses when they experience fire damage caused by a heat source or other fire hazard.  We are always prepared to clean and restore any fire, smoke or soot damage.

Winter Weather Preparation

12/5/2019 (Permalink)

Winter weather means safety risks for your business when it comes to snow.  SERVPRO of Kennett Square/Oxford understands how critical it is to keep your commercial business running and your employees and customers safe during inclement weather.  Following important safety measures and being prepared for winter will help keep your business running smoothly.

  • Before a winter storm, discuss your plan with either your employees or hired contractor.  Cover any sidewalks or parking lots with ice melt.  This will prevent slippery surfaces for those visiting or working in the building.
  • Stock up on supplies including snow shovels.  Have cones and caution tape ready in case you need to alert customers or employees about icy surfaces before anyone is able to remove the snow and ice.
  • Clear all areas of travel, including sidewalks, parking lots and entrances.
  • Make sure your employees know what to do in the event of a storm, such as where to park and how to access the building.

This season can pose a large threat to commercial businesses.  The proper precautions and preparation will eliminate the risks and help keep your company functioning.  SERVPRO of Kennett Square/Oxford is always prepared for winter disasters.  We are happy to help and offer 24/7 emergency services in fire, water, and mold damage, no matter the weather.

Sewage Disaster in Downingtown

12/4/2019 (Permalink)

After a local homeowner’s toilet overflowed, this bathroom floor in Downingtown was left in disarray with sewage and water.  The contaminated water traveled into the basement as well, leaving puddles of filth behind.  

SERVPRO of Kennett Square/Oxford visited the property immediately to clean and restore the home to its former glory.  Once the toilet and vanity were removed from the affected area and we had torn out the drywall and trim, we began our specialized water mitigation process.  Our water restoration team removed all signs of water and contamination from all surfaces of the home.  We then applied our anti-fungal and anti-microbial treatments to those surfaces in order to clean, sanitize and disinfect every inch of the damaged floors and walls.

The affected areas were left clean and dry, and the home was fully restored to a clean and healthy environment for the homeowner.  SERVPRO of Kennett Square/Oxford was happy to make this sewage disaster “Like it never even happened.”

Sprinkler System Maintenance

12/4/2019 (Permalink)

Every commercial business should have a sprinkler system that is properly maintained.  This system can prevent a much larger disaster in the event of a fire and not only help keep you and your employees safe, but also minimize the amount of damage and downtime to your business.  Therefore, it is important to prepare your commercial building and ensure that your sprinkler system is functional.

  • Have your system annually inspected, tested and maintained by a professional.
  • Ensure that the system you install is equipped to handle the specific layout of the building.
  • Identify that there is at least eighteen inches of clearance below each sprinkler head.

By checking your systems on a regular basis and following proper safety measures, you can help to limit the amount of fire damage to your business. 

SERVPRO of Kennett Square/Oxford is proud to help restore commercial buildings from any size fire disaster. We offer 24/7 emergency services for homes and businesses that experience an unexpected fire.