Recent Posts

Ozone Treatment for Fire and Smoke Damage

1/15/2021 (Permalink)

When your home or business suffers any form of fire or smoke damage, it often takes a powerful treatment to remove the unwanted odor from the affected areas.  This is often the case for the removal of nicotine as well as other forms of smoke damage.  This form of damage can reside on many surfaces including on your carpet, furniture, walls, ceilings and even clothing.  This damage can be extremely difficult to remove without the proper smoke restoration equipment.

To eliminate the offensive odors, SERVPRO of Kennett Square/Oxford offers a specialized Ozone treatment in order to fully remove all airborne contaminants and odors in the air, therefore fully leading to a clean and healthy environment.  We recently used this treatment for a home in West Grove after she requested a cleaning to eliminate the cigarette smoke odor in her home.  This treatment can also often be used in cases of severe mold remediation.  

What is Ozone Treatment?

Ozone treatment involves a piece of equipment that traps the air in a home or facility.  It then uses electricity to alter the components of oxygen until they form those of ozone.  The ozone then attaches to the odor in the air and neutralizes it.

The treatment is typically performed for at least a 24 hour time period in order to ensure all signs of smoke odor are gone.  Ozone is hazardous to inhale, therefore no one can be present in the property during the time period that the equipment is being used.

During this process, we also often recommend a duct cleaning since the smoke can enter the system and continue to spread throughout the property.  This process will eliminate further risks to your health.

SERVPRO of Kennett Square/Oxford

SERVPRO of Kennett Square/Oxford offers Ozone treatment in addition to our complete range of fire, water, mold and cleaning services.  Using this treatment and our other advanced restoration techniques and equipment, we can successfully clean and restore your Southern Chester County property to preloss conditions “Like it never even happened.”  We are always ready to help, and we offer 24/7 emergency services for when disaster strikes.

Boiler Soot Damage in Kennett Square

1/14/2021 (Permalink)

Several of our SERVPRO vehicles were parked outside of this local farmhouse in Kennett Square after the homeowner experienced a boiler puffback.  A puffback occurs when smoke or soot is released from a boiler or furnace after technical issues with the system.  The oil in the boiler had built up and caused soot to then burst out of the system and into the home, leading to extensive soot damage.

Often, this type of soot damage leads to carbon chains, which look like cobwebs in your home.  Soot damage can be tricky to clean, since improperly attempting to do so can lead to smearing or further soot damage.  We recommend that you hire a certified professional in order to remove all signs of soot damage from all surfaces.

SERVPRO of Kennett Square/Oxford uses specialized cleaning techniques including our advanced odor deodorization services to eliminate all signs of soot odor.  In addition to smoke and soot cleaning, we offer complete fire cleanup and restoration services including roof tarping, reconstruction services and ozone treatment for eliminating odors in extreme cases.

Happy to Assist With Fire Damage, COVID-19 and More!

1/14/2021 (Permalink)

SERVPRO of Kennett Square/Oxford has been less active in community events due to COVID-19 restrictions, but we have been busier than ever with projects including the current repairs at a local warehouse after fire restoration services were performed in November.  This photo was taken during the initial fire cleanup process.

We have also received dozens of calls regarding our cleaning and disinfecting services for COVID-19.  We perform these cleanings on a proactive level in addition to when potential or confirmed cases of the virus have been present in a home or facility.

Recently, we completed emergency cleanings for two local fire departments with exposures to the virus.  Our crew was called out over the weekend to perform our cleaning services including fogging the affected areas with our specialized disinfectant and thoroughly wiping down all surfaces and high touchpoints. 

We’re proud to be able to help our local first responders and community in the fight against COVID-19.  Click here to learn more about our cleaning services in regards to the virus. You can also visit this link to learn about our Certified: SERVPRO Cleaned Program!

Basement Water Damage in Chadds Ford

12/23/2020 (Permalink)

SERVPRO of Kennett Square/Oxford received a call from a local homeowner after she suffered water damage in her basement.  The water had destroyed portions of the ceiling in addition to the carpeted floor.  This basement was newly finished, making an unpleasant situation for any homeowner even more upsetting and overwhelming.

Our water cleanup and restoration professionals responded immediately to assist with the water damage and to help put the customer’s mind at ease.  We removed the affected drywall and insulation as well as the damaged areas of the flooring in order to extract all signs of water from the property.

Due to the extent of the water damage in the basement, it took quite a bit of our advanced drying equipment to prevent further water or mold issues.  In order to fully dry the structure, we placed our specialized dehumidifier for a 24 hour period as well as four of our SERVPRO air movers for two full days.

This homeowner was happy that our team was able to fully extract, dry and treat her basement as quickly as we did. Our team is happy to offer this emergency service to our local community.

SERVPRO of Kennett Square/Oxford offers an immediate response to those who have suffered from a water or fire damage event in Southern Chester County.  We are always prepared to assist you when disaster hits home. For more information, give us a call at 610-268-8620!

Holiday Fire Safety

12/17/2020 (Permalink)

SERVPRO of Kennett Square/Oxford hopes that everyone has a wonderful holiday season!  While this time of year is full of joy, we would like to remind you to stay safe and take precautions.  This guide from FEMA and the National Fire Protection Association outlines some of the dangers and precautions you can take in order to prevent property or fire damage during your holiday.

After the Christmas season, it is also important to remove your tree before it dries out since this is a fire hazard.  Please dispose of your tree promptly after the holidays and utilize your community’s recycling program if possible.

To limit the risk of electrical fire damage, do not pull the cord to remove a plug from an outlet, since this will cause a risk.  Remember to inspect lights for damages before packing them for next year.  Wrap each set of lights separately and store them in a dry and safe place.

We hope that everyone has a happy holiday!  Should you need our fire cleanup and restoration services, our team is here for you with 24/7 immediate assistance.  We’re here to help make any holiday disaster “Like it never even happened.”

Two Water Damage Disasters in One Day for a Local School

12/4/2020 (Permalink)

SERVPRO of Kennett Square/Oxford offers immediate assistance to schools, businesses and other facilities that have suffered from fire or water damage.  Our water cleanup and restoration team recently provided this emergency service to one of our local public schools in Landenberg.  A water line had burst on campus, causing extensive water damage in multiple areas including some of the classrooms.

In order to keep everything running smoothly for the students and faculty, we visited the institution immediately in order to perform the proper water remediation procedures.  Once we had successfully done so and the school was ready to open its doors again, we later received an additional call that evening for sewage damage.

The main sewer line had malfunctioned and leaked 15-20 gallons of sewage into the building.  Our team quickly coordinated a crew to visit the property once again and extract all signs of the contaminated water from the premises. 

We were happy to provide our emergency services twice in one day for this local institution.  Our dedication to quickly responding to losses such as these allowed us to minimize the damages to the school and therefore leave the following school day uninterrupted.

To learn more about our emergency commercial services for your business or organization, call SERVPRO of Kennett Square/Oxford at 610-268-8620.  Our team can handle any size disaster!

Indoor Air Quality for Your Business

12/4/2020 (Permalink)

Is your business prepared for winter?  With the temperature beginning to drop, SERVPRO of Kennett Square/Oxford would like to remind our local businesses to check their heating systems before they are turned on for good this fall and winter.  It is important to check for signs of dirt and debris as well.  Once the system is operating, these particles can contaminate the air and leave your employees and clients with an unhealthy work environment.

We advise all businesses and homeowners to complete a full inspection and cleaning of their heating systems by a licensed professional.  These professionals will ensure that your systems are working effectively and inform you of any potential issues regarding the air quality in the building.  Often, they recommend a duct cleaning in order to eliminate these harmful particles. SERVPRO of Kennett Square/Oxford is happy to offer this service when needed.

To learn more about how we can help in regards to the air quality or condition of your business, give us a call at 610-268-8620.  We provide services in Duct cleaning, Carpet Cleaning, Odor Removal, Vandalism and more!

Large Commercial Warehouse Fire!

12/3/2020 (Permalink)

Last month, a local business in Lincoln University suffered a large fire in their commercial warehouse.  22,000 square feet of the facility was affected, with most of the building heavily affected by soot damage.  The roof was damaged as well and in desperate need of repairs.

Our fire cleanup and restoration crew have been working hard to help clean, repair and restore this facility since.  For just over three weeks and counting, we have come a long way in creating a new beginning for this business.  We are proud to service our local Pennsylvania area with their fire restoration needs alongside other various organizations, including Power Equipment Restoration and V.P. Electrical Contracting for this particular situation. 

SERVPRO of Kennett Square/Oxford provides 24/7 emergency fire cleanup and restoration services for commercial facilities.  We offer services such as roof tarping, smoke and soot removal, odor neutralization and reconstruction. To learn more about how we can help your business in a fire damage event, give us a call at 610-268-8620!

Water Damage at a Coatesville Senior Living Facility

12/3/2020 (Permalink)

SERVPRO of Kennett Square/Oxford recently provided services to a senior living community in Coatesville.  After a water heater burst in the facility, a kitchen was left flooded in addition to other areas.  

Our water cleanup and restoration professionals visited the community immediately to perform our mitigation services.  Once all water was extracted, the areas were fully cleaned as well as dried in order to prevent further water or mold damage.

Due to the extent of the water damage, we also had to remove padding and other areas of the affected floors.  Those areas are now fully dry.  Our next step will be providing the facility with our Reconstruction services to replace the flooring and completely make this disaster “Like it never even happened.”

SERVPRO of Kennett Square/Oxford is proud to offer fire, water and mold remediation services to our local communities and businesses.  We offer immediate assistance in order to minimize the interruption to each facility.  We’re happy we were able to help with this water damage event so that those who reside in this Coatesville community can quickly feel back to normal.

Warning Signs of Flooding

11/20/2020 (Permalink)

If flooding occurs in your home, it can leave devastating damage to the property including structural and foundation damage.  SERVPRO of Kennett Square/Oxford provides water and storm restoration services to many homes and businesses that have experienced flood damage, but the problem can be prevented.  After buying a house, it is also critical to have a certified inspector check your home for signs of prior flooding in order to eliminate further future damage.  Below, we list some signs to look out for from the Inspection Certification Associates, which a home inspector will inspect for you.

  • Efflorescence on the foundation or basement walls is a common sign of a significant flooding problem.
  • Exterior wood rot is a sign of extensive flooding in the past.
  • Water stains on framing is important to inspect, since this can mean the structure is in danger of damage.
  • Mold and mildew on the ceiling or upper walls is a sign of a potential water leak.  If the mold is on the lower walls or in corners of the structure, this is another sign of flooding.
  • Foundation cracks are important to check for, especially when other signs of flooding are present.
  • Widespread and discolored water stains on drywall can potentially signify a prior issue.
  • Rusted metal such as door hinges or rust stains means the area was affected by water damage at some point.

These significant problems all signify a past flooding issue in the home.  If you or an inspector discovers any of these issues, it is important to call a restoration professional to fix the problem.  SERVPRO of Kennett Square/Oxford provides water and storm restoration services for properties that have experienced flooding and other damages.  We also offer 24/7 emergency services in addition to mold remediation, should the water damage lead to mold growth.