What our Customers say...


Everyone was efficient, professional and hardworking. Pleasure to have the crew at our home.

The team was timely in their response. They showed up and took care of everything.

SERVPRO came out very quickly. Maria was very responsive. They checked with us every step of the way and the work was done very quickly. They were clean and neat. We’re very happy with the work they did.

The production crew and project manager did a great job, thank you!

“The guys did a heck of a job. They were all so friendly, and worked very hard to get this done quickly.”

Cliff and Victor were great!  The crew was very nice, understanding, and professional!  Highly recommend!

Service was prompt, courteous and professional at all times.  Would highly recommend to anyone in the need of the same type of service.  Very impressed!

I appreciate Maria, James, Herb, and scheduling team for a job well done!  Will definitely recommend!

Donovan and Ramir were terrific. Donovan was very informative.

I enjoyed working with Jonathan and Q on the cleanup from my home's flood damage from Hurricane Florence. They were here quickly.

Occasionally, SERVPRO needs the assistance of an architect for restoration work. Having worked through several projects with them, I can tell you that their mindset is always in the right place - quality work done right the first time!

Great experience with SERVPRO. They helped us out in a time of crisis when a leak in our kitchen created mold and an unlivable situation. The team was awesome. Very reliable and professional and just an overall great company to work with. They coordinated everything we needed and jumped on the problem quickly to make a plan. We appreciate their efforts!

“On behalf of Longwood, I would like to extend my sincere thanks & appreciation for your team’s efforts. Mike did an outstanding job and having Brian onsite was a huge success as well.  Lots of smiling faces here after a long week.  Thank you both and please share this with your crews who worked on the job with us. Good luck with the rest of your clean ups, it is a pleasure doing business with you.”

"Excellent! Great communication, great execution. SERVPRO Kennett Square/ Oxford is great locally owned company."

"We were opening a new recovery clubhouse and the carpets were a mess! It was so bad we considered replacing them but even that was going to take time and be way too expensive. We were opening in two business days weren't sure if that was going to be possible at that point. There was no way that we could have done this on our own. I contacted SERVPRO and Cliff met me right away to measure and look at the carpets. He made a few calls and was able to expedite the cleaning. The carpets were cleaned on time and within our budget. Thank you Cliff and SERVPRO for making miracles happen! We were able to open on the day we had scheduled. Did I mention that they looked almost brand new?  I look forward to working SERVPRO again on all of our future projects."

Great experience, they were fast and the finished job was fantastic. Water was gone, mold gone and the place was cleaner than when they first came. Great work.

"We had SERVPRO clean our carpets and they came out better than I hoped! They smell great and feel clean again! Thank you!"

"We had the unfortunate experience of dealing with soot/smoke damage in our home. SERVPRO did their best to help us get the damage cleaned, they did a great job cleaning the carpets, and duct work as well. They were willing to work around our schedule as well. Would recommend."

Big shout out to Cliff Masscotte and SERVPRO for a professional, timely, and reasonably priced service they provided to me at my home earlier this week!! It is quite refreshing when I constantly hear so many great things about Cliff and his team at our business referral networking group meetings each week, and then I actually see it for myself when I have to use them for my own home. Thanks!!!!

"Great employees and great service, especially Brian Arencibia. Brian is professional, knowledgeable, and knows how to take care of customers. I would definitely recommend SERVPRO of Kennett Square/Oxford."

Awesome carpet cleaning service! We had our carpet cleaned a few months ago and it still looks great!

Absolutely amazing group. I had an issue with my washer drain pipe freezing and the owner came out personally to help. Can’t say enough great things about him and his crew.

Huge thank you to Servopro, Cliff Masscotte and Sean McCabe with SERVPRO Kennett Square/ Oxford, SERVPRO Upper Bucks County, Pennypack /Bustleton and Germantown !!! The other night a code red went out saying ACCT Philly had no AC and animals in distress It ended up they were fine, but these men when I contacted them immediately got started on locating portable AC units to save animals. I can't thank them or SERVPRO enough for wanting to help . I truly hope everyone please think of using their company when needed. SERVPRO and all their employees are so community oriented and amazing people. Again thank you Cliff and Sean for not hesitating to network and step up to save lives. 

"Many thanks to SERVPRO of Kennett Square/ Oxford for expediting this so quickly.  It's greatly appreciated." 

"Donovan and Que were outstanding and did an amazing job.  I wanted to thank them for their hard work."  

"Couldn't have asked for a better, more professional staff.  Thank you ever so much!"

"Team was super professional, highly recommend.  

"Great Job- timely, courteous, and professional."

"Great Job- timely, courteous, and professional."

Very pleased with the work done at my house. Thanks to everyone that was here. Greatly appreciated!

Very professional job. I would definitely recommend this service.

The team was courteous, professional and efficient. Great team!

The team was professional and courteous and did an excellent job in getting the stain out of my carpet. They were great!

Excellent on site personnel!

Very caring, considerate and excellent workers!

We are exceptionally pleased with all of the work and the staff's professionalism! Thank you!

We appreciated that the whole team did a good job! We would tell anyone about you and the good job you guys did.

Excellent and Professional!! Just had all the carpets cleaned - start to finish - great customer service.

Wow your the best!!! Thank you for tackling that for me I really appreciate it. It will also be great to share with my leadership so show why you are my favorite service partner and end result is that both parties involved are happy! Thank you again!

I am so impressed with SERVPRO of Kennett Square/Oxford! My first experience with them was a ruptured pipe in the attic of my second floor that manifested itself in a waterfall through a light fixture over my cooktop. The technicians were neat, clean, polite and good-humored. I think I'd expected that this incident would be a total disaster, and I'm happy to report that it was anything but. I am one happy, satisfied SERVPRO customer!

George and Etienne are keepers! Were very professional and courteous during process of cleaning our HVAC ducts. They were also very thorough and honest. I will refer my clients and colleagues in real estate if the need arises!

Just wanted to extend a thank you to you for your teams efforts on the grout cleaning and painting in our horticulture building. They have received rave reviews from my staff and the director who works in that space daily. Special thanks to Mille for taking several trips out here to try different projects and splitting the project into two weeks. The flexibility of your team is greatly appreciated.

Bryan and Rosie were on time and very friendly. They were able to remove some severe stains due to having puppies in January. I am very please with the workmanship and courteous employees throughout the entire process.

The personnell that arrived were courteous and professional. They took time and car cleaning my carpets unlike other companies I've used in the past that are in and out in record time. They look superb!!

I thought that they did their very, very best and satisfied my needs. They were very nice, thoughtful, and helpful, thank you!

They were very careful with all of our belongings, which is greatly appreciated.

SERVPRO staff and services are stellar. I'm a newly single mother that needed to have several rooms of pet stained carpets cleaned in a new rental, these carpets needed replacement. SERVPRO gave me a very reasonable estimate and put in the time to my astonishment repair the carpets to new.

Very Pleased!!! Very professional and careful with the furniture. Showed concern for the type of fabric on the sofa to achieve the best results. I highly recommend Etienne and Albert.. A great team! A wonderful job!! Thank you!