What our Customers say...

Water Damage Testimonials

AJ was fantastic both times he was out. Just super friendly and personable, seems really happy to perform his job. I thanked him for coming in the snowstorm, feeling badly that they had to be out on the roads in the snow. He brushed it off and replied with an upbeat, "it's our job, we are happy to help!"

When they were out on Monday, my 6 year old had gone inside to change from gloves to mittens because her hands were cold, and I was outside shoveling. Unbeknownst to me, she was inside struggling with the mittens. She came out and told me that they helped her get her mittens on. I was really touched that they would spend the extra time to help out my kid. They have been awesome and really great to work with.

They responded fast due to our sump pump failing and we had a lot of water in our basement. They were very nice. I would definitely recommend them to anyone.

Highly recommend SERVPRO. They were professional, delivered on a tight deadline. Everyone from SERVPRO that came out was amazing. Don't know what I would have done without them. Thank you so much.

Thank you for getting out to us so quickly. The crew was awesome and worked fast to clean everything back up. I thought that it was going to be an all day thing! Thank you to everyone!

Locally owned, quick response and genuinely nice people. We experienced an unexpected water leak today and they were quick to come out and start the process to dry out the affected areas.

The people that SERVPRO sent to our house were all very professional, polite, efficient, neat, on time, and always kept things cleaned up. Their skills and experience were very evident. The crew did a couple of small extras for us which we sincerely appreciate.

This local franchise, SERVPRO of Kennett Square/Oxford, should be commended for the quality of people they hire and had sent to our home. I would heartily recommend them for any similar work to anyone who might wish a referral. It truly is "Like it never even happened." but even better!

The work looks great! I wish I had a credit card with no limit so that I can redo the entire house. All of the guys were polite and great.

Robert, Eric and Jon were great. Very polite, efficient and extra helpful. I would recommend the team that went out with no hesitation!

The sales rep was very knowledgeable. I am extremely satisfied with the way they communicated with me and their appearance. I am very impressed by Mike and the way he communicated with me as well. The crew arrived 10 minutes after I called in, ready to work and they wasted no time. I am more than satisfied with how quickly things moved and how serious the guys took the job, because they didn’t allow any time for mold to grow. I had employees at the house everyday checking equipment, making sure blowers were running and moving equipment around when needed. Keep up the great work!

The sales team and crew were great, nice and respectful. I loved them and want services again by them. I want to thank Mike, Kathleen and Brian for coming out and showing they were concerned with the situation and how everything was handled. Communication was great between everyone and it made this run smoothly.

Everything was perfect. I would recommend them to anyone. Maria and everyone on the crew were wonderful and so polite. 

Cliff was very helpful. From start to finish, the crew was great, thorough and made sure it was very clean.

We got to the shop at 7am today only to discover that we had a flood. We called SERVPRO of Kennett Square/Oxford and they responded immediately. By 8:30, our grade outside of the shop door was repaired and flowing water away from the building and the team was drying out our floors. EXCELLENT RESPONSE AND CUSTOMER CARE!!!!

Cliff and Victor were great!  The crew was very nice, understanding, and professional!  Highly recommend!

Service was prompt, courteous and professional at all times.  Would highly recommend to anyone in the need of the same type of service.  Very impressed!

Absolutely amazing group. I had an issue with my washer drain pipe freezing and the owner came out personally to help. Can’t say enough great things about him and his crew.

"Team was super professional, highly recommend.  

"Great Job- timely, courteous, and professional."

"Great Job- timely, courteous, and professional."

Very pleased with the work done at my house. Thanks to everyone that was here. Greatly appreciated!

The team was courteous, professional and efficient. Great team!

Very caring, considerate and excellent workers!

We appreciated that the whole team did a good job! We would tell anyone about you and the good job you guys did.

I am so impressed with SERVPRO of Kennett Square/Oxford! My first experience with them was a ruptured pipe in the attic of my second floor that manifested itself in a waterfall through a light fixture over my cooktop. The technicians were neat, clean, polite and good-humored. I think I'd expected that this incident would be a total disaster, and I'm happy to report that it was anything but. I am one happy, satisfied SERVPRO customer!

I thought that they did their very, very best and satisfied my needs. They were very nice, thoughtful, and helpful, thank you!