What our Customers say...
Water Damage Testimonials
Our sump pump failed two days before Christmas which flooded our entire basement, and I called SERVPRO in a panic. Jason was very professional, responsive and had a team out within the hour. Chelsey and Harrison put our minds at ease immediately and did a ROCK STAR job of getting the water removed, carpet torn up, and taken out along with other things that were unusable. They did all of this in a matter of 5 hours and was most likely the reason why we were able to salvage the majority of our items still in the basement. The team that came in to pick up the equipment (Rosa, Mike and Jose) were awesome as well. Everyone was very personable, professional and took great care in our home to ensure the job was done right. We were very impressed with their services and would recommend them to anyone in need of water remediation.
Prompt, professional, courteous and knowledgeable. Had a great crew of guys.
You all did an outstanding job! The place is beautiful, my compliments to such a professional company and such a great group. Thank you all for making a very difficult situation as painless as possible.
I was SO impressed with Alex and Mike. They worked very hard & took the time to answer any questions I had politely and patiently. My sister is elderly & was once a concert pianist. She asked if she could play a 3 minute song for Alex & he politely listened with patience. That thoughtful touch really made a big difference.
Fantastic job! What could have been a stressful situation for us was very well handled and the crew took really good care of us.
Jason Brennan & the team were amazing. They took the stress out of the incredibly stressful situation. We are very grateful.
I can’t say enough great things about the team at SERVPRO of Kennett Square/Oxford. They were a one stop shop (water damage cleanup, dry wall, carpeting, painting) for all of our needs and everything was completed in a timely and professional manner. Every single person we either spoke to or met with were all so nice as well which made the experience an enjoyable one. Overall, we were very happy with the end product. I would highly recommend SERVPRO of Kennett Square/Oxford for all your needs.
I was extremely happy with the services provided. Words cannot express how happy I am that the work went so smoothly. Would use this team again in a heartbeat!
Jason and his whole crew were phenomenal! Professional, responsive, courteous, and moved at a lightning speed! Jason always answered his phone on the first ring and texts were answered immediately! I couldn't have asked for a better experience for such a horrible mishap. HIGHLY RECOMMENDED. Jason is such an asset to SERVPRO, he should be recognized for his wonderful contribution to your company!!! He singlehandedly turned a horrendous situation into a bearable task, thanks to his level headed calm approach to this task!!! I can't say enough about his contributions.
I had water damage to the first floor and basement. They did a good job of cleaning it up, ripping out damaged parts, and drying everything out. They were all without question a pleasure to work with. Knowledgeable, courteous and answered any questions I had.
The team that worked on our house was so fantastic. They were kind & compassionate in an awful situation. They worked diligently every day for 6 days. Great work ethic & attitude. I would highly recommend this team to anyone in a disaster situation. Jason was an exceptional project manager. Very kind.
I am so impressed with the crew that handled our water damage. They were so polite, knowledgeable and professional.
Shout out to SERVPRO of Kennett Square/Oxford for doing a beautiful job of restoring our bathroom! They were efficient and professional and did excellent work! Thank you SERVPRO!
Cannot say enough good things about the experience. George was super responsive and accommodating. Very professional. Good value. Highest marks all around. Thank you!
Every single member of George's team was awesome. They are so professional, efficient and helpful!
I found myself in a unique position. Professionally, I have used SERVPRO numerous times and always found them to be excellent in their response. Now, I needed them at my own residence when a water line burst and flooded the basement. When I got home, my wife was trying to clean up and water was everywhere. I told her, " Stop, we are not dealing with this. I'm calling SERVPRO." She had never dealt with them before but, I assured her that they would be great. Thank you to SERVPRO for living up to my expectations and showing my wife that I am correct sometimes!
AJ was fantastic both times he was out. Just super friendly and personable, seems really happy to perform his job. I thanked him for coming in the snowstorm, feeling badly that they had to be out on the roads in the snow. He brushed it off and replied with an upbeat, "it's our job, we are happy to help!"
When they were out on Monday, my 6 year old had gone inside to change from gloves to mittens because her hands were cold, and I was outside shoveling. Unbeknownst to me, she was inside struggling with the mittens. She came out and told me that they helped her get her mittens on. I was really touched that they would spend the extra time to help out my kid. They have been awesome and really great to work with.
They responded fast due to our sump pump failing and we had a lot of water in our basement. They were very nice. I would definitely recommend them to anyone.
Highly recommend SERVPRO. They were professional, delivered on a tight deadline. Everyone from SERVPRO that came out was amazing. Don't know what I would have done without them. Thank you so much.
Thank you for getting out to us so quickly. The crew was awesome and worked fast to clean everything back up. I thought that it was going to be an all day thing! Thank you to everyone!
Locally owned, quick response and genuinely nice people. We experienced an unexpected water leak today and they were quick to come out and start the process to dry out the affected areas.
The people that SERVPRO sent to our house were all very professional, polite, efficient, neat, on time, and always kept things cleaned up. Their skills and experience were very evident. The crew did a couple of small extras for us which we sincerely appreciate.
This local franchise, SERVPRO of Kennett Square/Oxford, should be commended for the quality of people they hire and had sent to our home. I would heartily recommend them for any similar work to anyone who might wish a referral. It truly is "Like it never even happened." but even better!
The work looks great! I wish I had a credit card with no limit so that I can redo the entire house. All of the guys were polite and great.
Robert, Eric and Jon were great. Very polite, efficient and extra helpful. I would recommend the team that went out with no hesitation!
The sales rep was very knowledgeable. I am extremely satisfied with the way they communicated with me and their appearance. I am very impressed by Mike and the way he communicated with me as well. The crew arrived 10 minutes after I called in, ready to work and they wasted no time. I am more than satisfied with how quickly things moved and how serious the guys took the job, because they didn’t allow any time for mold to grow. I had employees at the house everyday checking equipment, making sure blowers were running and moving equipment around when needed. Keep up the great work!
The sales team and crew were great, nice and respectful. I loved them and want services again by them. I want to thank Mike, Kathleen and Brian for coming out and showing they were concerned with the situation and how everything was handled. Communication was great between everyone and it made this run smoothly.
Everything was perfect. I would recommend them to anyone. Maria and everyone on the crew were wonderful and so polite.
Cliff was very helpful. From start to finish, the crew was great, thorough and made sure it was very clean.
We got to the shop at 7am today only to discover that we had a flood. We called SERVPRO of Kennett Square/Oxford and they responded immediately. By 8:30, our grade outside of the shop door was repaired and flowing water away from the building and the team was drying out our floors. EXCELLENT RESPONSE AND CUSTOMER CARE!!!!
Cliff and Victor were great! The crew was very nice, understanding, and professional! Highly recommend!
Service was prompt, courteous and professional at all times. Would highly recommend to anyone in the need of the same type of service. Very impressed!
Absolutely amazing group. I had an issue with my washer drain pipe freezing and the owner came out personally to help. Can’t say enough great things about him and his crew.
"Team was super professional, highly recommend.
"Great Job- timely, courteous, and professional."
"Great Job- timely, courteous, and professional."
Very pleased with the work done at my house. Thanks to everyone that was here. Greatly appreciated!
The team was courteous, professional and efficient. Great team!
Very caring, considerate and excellent workers!
We appreciated that the whole team did a good job! We would tell anyone about you and the good job you guys did.
I am so impressed with SERVPRO of Kennett Square/Oxford! My first experience with them was a ruptured pipe in the attic of my second floor that manifested itself in a waterfall through a light fixture over my cooktop. The technicians were neat, clean, polite and good-humored. I think I'd expected that this incident would be a total disaster, and I'm happy to report that it was anything but. I am one happy, satisfied SERVPRO customer!
I thought that they did their very, very best and satisfied my needs. They were very nice, thoughtful, and helpful, thank you!