Recent Why SERVPRO Posts

Property and Safety Tips For the Summer

5/15/2024 (Permalink)

The summer heat brings its own risks.  To help limit the risk of property damage and stay safe next season, there are several preventative measures that you can take.


Mold grows where moisture lies.  Clean moisture-prone areas often to help eliminate bacteria, such as around the windows and shower.  To help prevent moisture or a water leak after a storm, seal any cracks in your windows and doors.


Before grilling, first check for any leaks.  Maintain at least ten feet between the cooking area and any trees or bushes.  Clean the grilling surface often, removing any grease, fat or cooking oils that can potentially cause a fire.

Air Conditioning Systems

Have your system inspected before starting it up for the season.  If a duct cleaning hasn’t been performed in over seven years, we recommend this service to clear your air vents of any dirt and particles that would otherwise circulate through your home with the cool air.

For window units, dirt and debris should be removed to help prevent the risk of fire damage.  Clean them of any condensation, and ensure that rain will not drip onto any electrical wires.  Change the filters once per month.  Turn the units off when they are not needed; overuse can cause the system to overheat. 

Hurricane Season

Hurricane season continues!  Have an evacuation plan prepared for your family or business.  An emergency kit should be readily available and stocked with items such as non-perishable food, water, flashlights, blankets, and a portable radio.  Always listen for updates on a storm and for when it is safe to venture out.

Prepare your business for the worst!  SERVPRO of Kennett Square/Oxford offers the Emergency READY Profile for property and business owners.  This is a free building assessment complete with all critical property and emergency contact details in the event of a disaster.  We provide these free of charge to our local businesses!

Holiday Safety

When setting off fireworks, keep them away from any structures or trees.  Keep a hose or bucket of water nearby in case of a fire.  Do not relight or touch fireworks that haven’t ignited.

Should you suffer a fire, water or storm damage event this summer, SERVPRO of Kennett Square/Oxford provides immediate restoration services to the local area.  Our team of professionals will assess the damage, determine the best course of action and work with you every step of the way while we restore your property to preloss conditions.

Are You Prepared For Spring?

2/21/2024 (Permalink)

Life can get messy.  When it comes to stains, dusty HVAC ducts or otherwise worn down surfaces in need of a refresh, SERVPRO of Kennett Square/Oxford can handle that mess for you!  Spring also brings its own risks of property damage.  Below, we list some of the ways that you can help to prevent property damage this spring!

  • Check your smoke and carbon monoxide detectors.  Spring is the perfect time to make sure that everything is running smoothly and that your systems are intact in the event of an emergency.
  • Have your air conditioning system inspected and cleaned.  Replace the filter in your air conditioning unit to eliminate the particles flowing through your system and into the air.  A new filter will also prolong the length of your system’s efficiency.
  • Clean your ducts and dryer vent.  The dirt and dust in your ducts can build up over time while it circulates throughout your home in the air you breathe.  Lint and other debris will eventually build up in your dryer vent, potentially leading to fire damage if not properly removed.
  • Clean your gutters.  A clogged drainage system means that the water could end up in your property, rather than flowing away from it.  Clear the areas of leaves and other debris, and make sure that water isn’t collecting around your foundation.
  • Inspect the structure for any issues after the long winter.  Do you have missing roof tiles or damaged siding?  These issues should be repaired before they become a bigger concern, especially with the rainy season ahead.
  • Make the necessary repairs to all windows and doors.  By sealing any cracks, this will prevent moisture from entering the property that can cause mold as the temperature rises.

Our certified professionals are ready for spring!  We are specifically trained in a variety of cleaning methods in addition to water and mold damage procedures that are often needed due to the rain and moisture that arises.  SERVPRO of Kennett Square/Oxford can handle each form of damage from day one to help resolve your particular matter!

Preparing For The Storm!

2/1/2024 (Permalink)

Although flooding disasters like we have experienced recently can often be unexpected to our customers, one way to stay ahead and remain prepared is to follow your local news stations frequently for updates.  These also come in handy during and after a storm for following the proper safety guidelines when leaving your home.

Other ways you can help to prevent storm damage after a major weather event include the following:

  • Inspect your property.  Damaged structural components should be repaired immediately.  Missing roof tiles, broken gutters and foundation issues can all lead to a much larger issue after rain or flooding.
  • Seal your doors and windows.  This will help to prevent moisture as well as water damage.
  • Check your sump pump.  Ensure that the system is working properly and have a battery backup installed. This can save you the stress when a power outage occurs.
  • Make sure that your water is draining away from your property, rather than pooling around it where it will potentially find its way in.
  • Clear your gutters and downspouts of debris.
  • Trim any loose tree branches or limbs that could break in strong winds.
  • Speak with your insurance provider on your flood coverage. Some policies do not cover this.
  • In the event of a power outage, have an emergency kit ready with supplies including blankets, flashlights, batteries, and non-perishables.
  • Stay alert to your local news source, and never attempt to drive through high water. Stay inside and wait out the storm until your local authorities say that it is safe.

As winter continues and more storms arise, please stay diligent.  In the event that you suffer any extent of storm damage, SERVPRO of Kennett Square/Oxford is on standby 24/7!

Preventing Fire Damage with Dryer Vent Cleaning!

12/28/2023 (Permalink)

SERVPRO of Kennett Square/Oxford provides more than fire and water damage cleanup!  We also provide a variety of cleaning services such as dryer vent cleaning!

When dirt and lint significantly builds up in your dryer, this can potentially lead to a fire.  Our team strives to help homes and businesses prevent fire damage from occurring in the first place by providing this cleaning necessity to the community!  We often offer this service when we perform duct cleaning for a property.

Dryer vents should be cleaned annually, but this can also depend on how much you use the system or if you have pets in your home since that pet hair will build up much faster.  Commercial laundromats may need this service more frequently as well.  Should you become frustrated by how long it takes to fully dry your clothes, this could be a sign that a dryer vent cleaning is needed.  Another sign of a dryer issue is when clothes are hot to the touch once the cycle is complete.

Should you need a dryer vent cleaning, our cleaning professionals at SERVPRO of Kennett Square/Oxford can remove the buildup to help unclog your system.  Once the excess lint, pet hair or dirt is removed, please remember to continue to remove the lint after each cycle and look for any additional signs of dryer failure.

Should fire damage occur due to a buildup, our restoration team can help with that as well!  Our IICRC cleaning and restoration procedures allow us to help restore a property to preloss conditions with little to no downtime for those involved!  Give us a call to learn more about how we can assist you with your particular cleaning or fire damage needs!

Supporting Our Fire Departments!

11/10/2023 (Permalink)

SERVPRO of Kennett Square/Oxford is proud to support our local first responders!  We recently were invited to several open houses for our local fire departments, including Po-Mar-Lin Fire Company in Unionville, Union Fire Company in Oxford, and Longwood Fire Company in Kennett Square.

During each of these events, the fire departments educated and informed those who attended on fire safety with some apparatus for the public to view.  These family friendly events are always a great way to welcome the community into what our firefighters do, and we were grateful to be a part of it!

During Longwood Fire Company’s open house, their volunteer firefighters demonstrated how to safely remove an injured driver from a vehicle that has been involved in a major accident.  Several members of the department removed the doors and top of the car onsite to rescue the driver inside.  This was a unique and educational way to show the community how much our first responders go through on a daily basis to help others.

SERVPRO of Kennett Square/Oxford is a proud supporter of our police and fire departments in Chester County.  We are grateful for their dedication to the communities they serve, so we strive to give back whenever possible!

Content Removal and Restoration after Fire Damage

6/7/2023 (Permalink)

After a fire occurs, SERVPRO of Kennett Square/Oxford understands that what makes the disaster so overwhelming isn’t the structure itself but the contents inside that have meaning. When we are called on scene to assist with fire damage, we salvage what we can and look for your sentimental and priceless items, such as antique jewelry and pieces of artwork.

You may not know that many items affected by fire damage can still be restored to their original state, thanks to our advanced cleaning and restoration procedures.  Even electronics can often be saved. In addition, our team provides document restoration services for files affected after a fire or water loss.  Several items that we can assist you with in the event of a fire damage event include textiles, glassware and electronics such as computers and phones.

If you are given permission to re-enter your home after a fire, other items will need to be disposed of:

Plastic: This material captures the smoke or soot in the air, making these items nearly impossible to restore.

Food and Medicine: Smoke and soot can also enter into these items.  It is best to throw away anything that you may consume to be safe.

Furniture: Damaged upholstery can eventually break apart and cause a safety issue.

Appliances: These can cause more damage as well as electrical problems if affected by a fire.

Insulation: If insulation has been burnt, it needs to be replaced.  There is also a risk of embers igniting inside the insulation.

Wood: Affected wood loses its structural stability.

In the event of a fire, we recommend hiring a professional to handle the content restoration process.  Attempting to clean the items yourself can actually lead to more damage since smoke and soot is difficult to remove.  SERVPRO of Kennett Square/Oxford can assist you in salvaging what can be restored, and we provide packout services for both storing your content during the cleanup as well as removing items from the home or facility.  Our emergency services are provided 24/7 for fire and water damage events in the local area to help make your disaster “Like it never even happened.”

Preventing Mold after Water Damage

4/19/2023 (Permalink)

This rainy season has caused a lot of water and storm damage to our neighbors.  SERVPRO of Kennett Square/Oxford has spent a great deal of the past month restoring properties with water leaks and sump pump failures after heavy downpours, and we have also assisted those with damaged roofs after trees had been knocked down due to the wind or other unfortunate circumstances.

During this season of storms, it is important to dry the affected areas properly in order to prevent further water issues or future mold damage.  Our certified water damage restoration professionals are trained to follow strict industry standards in order to help lower the chances of these further issues.

Our team will inspect your building to discover all signs of water droplets or wet materials that have been affected.  We also measure the moisture in these materials and monitor that everything is drying properly with the help of our air movers.

By allowing a trained professional to fully dry the structure for you, you will suffer a much lower risk of finding mold later in those same areas.  Cleaning up the areas may seem easy enough, but allowing a professional to cover all of the difficult areas where water can hide will save you much more time and money down the road!

SERVPRO of Kennett Square/Oxford provides 24/7 emergency services for water and fire damage, but we also respond quickly to needs involving mold remediation, cleaning services and reconstruction. We are “here to help” restore properties in our local communities as efficiently as possible with minimal downtime for your home or business.

Fire, Water and Mold Damage Prevention for Spring!

3/23/2023 (Permalink)

Spring is the perfect time to spruce up your home or business and make sure everything is in order.  It is also a season where fire, water and mold damage commonly occur due to a variety of issues.  SERVPRO of Kennett Square/Oxford provides cleaning and restoration services for any extent of damage you may encounter.  Below, we list several ways you can prevent property damage this season!

Preventing Fire Damage

  • Check your smoke detector and carbon monoxide alarms, and change the batteries if it has been over six months.               
  • Check your home for damaged appliances or cords.
  • Clear out any debris or overgrown plants and leaves.
  • Clean out the lint from your dryer, and hire a professional to perform dryer vent cleaning services if the buildup is more than you can handle.
  • Make sure your grill is clear of grease and fat, and that everything works properly.

Preventing Water Damage

  • Clear your gutters and drains of the leaves, dirt and debris that have accrued throughout the winter.
  • Ensure that your foundation is ready to take on the spring showers, so that any precipitation will properly flow away from your property.
  • Make sure that your sump pump is working to avoid basement water damage after a rain storm.
  • Repair your roof of any damages, such as missing tiles or shingles that can lead to a leak.

Preventing Mold Damage

  • In the event of water damage, be sure to hire a restoration professional to remove all signs of water in the affected areas.  Leaving those little water droplets behind can lead to much greater mold issues.
  • Clean areas regularly where moisture is present, such as bathrooms and around windows.  As the temperature climbs, so will the moisture and the risk of mold.
  • Clean your air conditioner of any condensation, and ensure that the system is working properly.

Should you have any issues with your property or just need some extra care after last season, feel free to reach out!  SERVPRO of Kennett Square/Oxford provides services in residential and commercial HVAC duct cleaning, carpet cleaning, tile and hardwood floor cleaning, and more!  We can clean your property from top to bottom, no matter the extent of the filth or damage, and we offer free estimates!

Team Hughes Has Grown!

3/9/2023 (Permalink)

SERVPRO of Kennett Square/Oxford is proud to share our big news!!  Team Hughes has acquired two new franchises to add to our portfolio and areas of service, SERVPRO of Lancaster East and SERVPRO of Southern Lancaster County.  We are excited to welcome Lancaster into our territories, which also includes our Cecil County franchise.

Should you need our expertise in Chester County, Cecil County, or our newly obtained Lancaster area, please give us a call!  Our teams are prepared to respond to any cleaning or restoration need for local residential and commercial clients.  We are also excited to meet our local business partners and organizations in this new territory as we expand our coverage!

Our Levels of Cleaning

7/1/2022 (Permalink)

SERVPRO of Kennett Square/Oxford specializes in cleaning services for a variety of needs in Southeastern PA.  These services include carpet and duct cleaning, biohazard cleanup and post construction cleaning.

During the cleaning process, we utilize several methods to help eliminate all potential signs of dirt, dust, and bacteria.  There are three cleaning levels:


Enough microorganisms are removed in order to maintain a clean and healthy environment.


99.9% of microorganisms are destroyed.  Harmful bacteria and viruses are removed using harsher chemicals.


All microorganisms are destroyed.  This is the highest level of cleaning and is used in hospitals and other commercial settings.

SERVPRO of Kennett Square/Oxford often assists commercial facilities immediately with their cleaning needs to minimize the damages and help keep those facilities running.  We offer hospital-grade and environmentally friendly cleaning solutions to help restore your property.  We also provide emergency response services for critical situations in order to help maintain a healthy and safe environment.

Media Blasting for Fire Damage

6/14/2022 (Permalink)

During the fire restoration process, our team at SERVPRO of Kennett Square/Oxford often uses a high impact technique to help recover a property.  This technique is referred to as media blasting and is often used to remove severe fire damage from the elements of a structure.   It is the process of using high pressure to force one abrasive material against another in order to remove the surface contaminate. 

This technique was recently used during the fire damage services performed for a Chadds Ford home.  Wood ashes had been left unattended in the stove, causing a fire that had affected the entire structure.  During the fire restoration process, we used garnet to forcibly help remove the damage in the affected areas.

Various types of media can be used to help remove fire damage including glass, dry ice, and baking soda.  SERVPRO of Kennett Square/Oxford uses this technique in cases of severe fire damage as a necessary step in restoring a property “Like it never even happened.”

Hurricane Preparedness Week!

5/4/2022 (Permalink)

This week is National Hurricane Preparedness Week.  Hurricane safety is encouraged during this week in order to help prepare our communities for the start of the hurricane season.  To prepare for a major storm, there are a few safety procedures all home and business owners should follow.

  • Create an emergency plan.  Prepare for a severe storm by outlining critical steps to follow such as an evacuation route and communication methods.
  • Create an emergency kit.  Supplies such as radios, flashlights, batteries and a first aid kit should be prepared and easily accessible in the event of a power outage or other substantial event.  Non-perishable food and water should also be stocked.
  • Ensure your property is safe and will outstand a strong storm.  Have your property inspected, and make sure that the structure is up to date with the accurate building codes for your area.
  • Speak with your insurance representative regarding your policy.  Not all policies cover flood damage, so it is important to be aware of what you may be responsible for after a storm.

Should your property suffer storm damage this hurricane season, SERVPRO of Kennett Square/Oxford can help!  Our storm restoration professionals can handle any extent of structural damage.  We also provide reconstruction services in order to help fully restore your home or business.

In addition, we offer our free Emergency Ready Profile Program to all commercial facilities to help minimize the damage during a major event.  No matter how large or small, SERVPRO of Kennett Square/Oxford is here to help our local community with their fire, water and storm damage needs!

Oil Cleanup in Chester County

2/4/2022 (Permalink)

Did you know that we also provide biohazard cleanup services?  SERVPRO of Kennett Square/Oxford is highly trained in the removal and cleaning of harmful contaminants in situations involving oil spills, hoarding environments, and other health threatening factors.

During the oil cleanup process, we properly remove and clean all affected areas per OSHA and other health guidelines.  Utilizing our advanced equipment and cleaning techniques, SERVPRO of Kennett Square/Oxford can handle any extent of oil damage and restore your property to preloss conditions.

Recently, we completed oil damage cleanup services for a local municipality.  Their heating oil had leaked through the ceiling and onto the floor.  The township building had to close temporarily.  Our biohazard team handled the situation immediately in order to minimize the interruption to the building. 

We demolished the extensively affected areas of the property and placed two air scrubbers in the space for a full day.  This equipment along with our odor removal and deodorization procedures eliminated all signs of harmful contaminants in the air, restoring the building to a clean and healthy work environment.  After completing our cleaning and deodorization services for the entire property per industry standards, the township was able to open again the next day.

SERVPRO of Kennett Square/Oxford is happy to provide biohazard services to our Chester County area for a variety of needs.  In addition to fire and water damage, our restoration professionals are also highly trained in biohazard and chemical emergencies.  We follow the health guidelines outlined by organizations such as the CDC and IICRC.

Boiler and Furnace Fire Damage Prevention

1/18/2022 (Permalink)

SERVPRO of Kennett Square/Oxford provides fire restoration services in our Chester County area.  We often demolish, clean and restore properties after fire damage has occurred due to situations such as improper heating equipment.  Boilers and furnaces often malfunction and cause issues that can lead to substantial fire damage.  It is important to inspect and maintain your heating systems on a regular basis.  A certified professional is recommended in order to do so.  However, there are issues you can look for on your own in order to prevent a potential fire damage event.

Check for Signs of Oil Leaks

Oil drips or leaks indicate that oil is not burning properly in the system.  Black soot on the surfaces of your home can also mean that the oil has begun to slowly exit the burner or furnace improperly.

Be Aware of Strange Odors or Noises

An odd odor can mean that the combustion gases inside the chamber are not exiting the system properly.  Oil begins to build up and can then potentially burst out of the system as the oil collection grows, leading to a puffback.

Noises such as a bang or puffing sound signify a heater problem and that the oil isn’t fully burning as well.

Clean the System

Clean areas of the boiler or furnace including the heat exchanger, fan and filters.  This will keep the system clear of dirt and dust that can collect and cause a future problem.  Regularly vacuum in order to keep dust out of the system.  Be sure to turn the furnace off, allowing time for it to cool down before cleaning.

Inspect and Replace Components as Needed

Replace the oil nozzle and air filters on an as needed basis.  Air filters should be changed 1-2 times per year.  You should also ensure that there are no clogs or cracks in the system including in your chimney.

Check for Other Issues

If the burner fails to stay on, the chamber may be out of oil or have a clog.  Should an oil nozzle be clogged or damaged, the oil will not burn completely and collect inside the system.  The unburned oil may lead to a puffback.

Should you have issues with your furnace or boiler this winter, we recommend that you hire a professional to perform the proper maintenance procedures for the system.  Should your heating equipment malfunction, SERVPRO of Kennett Square/Oxford can assist with your fire damage needs.  We provide complete fire restoration services including smoke and soot removal and odor deodorization techniques in order to help restore your Chester County home from unwanted pollutants.

Back in Action at the SERVPRO First Responder Bowl!

1/13/2022 (Permalink)

SERVPRO held its annual First Responder Bowl in order to thank our local and national heroes for another year!  This college football game is held every year in Dallas, Texas.  The game recognizes our national police, fire and other emergency personnel for their contributions to our communities.

During this game, the Air Force Falcons and Louisville Cardinals fought for victory, with the Falcons taking the win.  SERVPRO honored our brave First Responders for not only this bowl game, but also during several others across the nation.

Whether it is a fire, biohazard situation or other emergency need in Chester County, SERVPRO of Kennett Square/Oxford is proud to assist our local police departments and firefighters when needed.  We are proud to have the opportunity to thank our local heroes on a grander level with this event, and we hope to continue to show our appreciation in this way!

Building Fire Safety

1/13/2022 (Permalink)

In the event of a fire, it is critical to prepare a fire safety plan including preventative measures and evacuation protocols for properties.  This includes residential buildings such as apartment complexes with multiple levels.  In an emergency, the risk of being harmed drastically increases, as does the extent of structural damage.  The National Fire Protection Association lists several actions you can take in order to keep all residents safe from harm.

  • Install a sprinkler system for the entire building.
  • Ensure that all safety protocols are being utilized including the installation of fire alarms and the communication of procedures to follow in the event of a fire, including evacuation plans.
  • Place clear Exit signs throughout the building.  All residents should be aware of multiple exits and stairwells in the event that one exit is inaccessible.

Be sure that all residents are aware of the proper protocols to follow during a fire:

  • In the event of a fire, a tenant may pull the fire alarm as they exit the building to alert all residents as well as the fire department.
  • Your building may make an announcement throughout the building on how to handle the emergency.  Be sure that tenants know to follow the protocols set forth.  Tenants should only use the stairs.
  • When exiting a room, feel the door before opening it.  If the door feels hot, do not open the door and use another exit.  If it feels cool, leave using the closest exit.
  • If someone can’t exit the building, they should shove wet towels around the door and vents to minimize the amount of smoke that has entered the property.  After the fire department is called, they should alert them to where they are by making a clear signal outside of the window.

Should you suffer a fire at your large residential or commercial complex, SERVPRO of Kennett Square/Oxford can help to restore the extent of the fire damage.  Our fire restoration team provides fire damage services for small and large scale disasters to include services such as demolition, smoke and soot removal, odor deodorization and reconstruction in order to help restore your property.

Sewage Damage Prevention

6/17/2021 (Permalink)

At SERVPRO of Kennett Square/Oxford, we know that water damage is never pleasant.  Sewage damage makes matters worse and often more overwhelming.  If faced with this type of biohazard damage, the affected areas need to be immediately and properly handled by a certified professional.  Improperly removing the contaminated water or cleaning of surfaces can lead to a larger water damage or health issue.

Sewage damage can be quite unsettling, but there are actions you can take in order to prevent the damage in the first place.  Below, we offer some sewage preventative tips to help prevent a sewage leak in your own home or facility.

• Inspect your sewer system for cracks or other damages where sewage water can potentially leak in.
• Be cautious of what is put in the system.  When cooking, grease and oil shouldn’t be disposed of in the sink.  Paper products such as tissues and paper towels should not be flushed.
• Clogs in the sewer system are not uncommon, and they can lead to a sewage backup.  Be sure to clean your drains or hire a professional to do so on a regular basis.
• Cleaning your drains once a month will help to prevent clogs.  Pour baking soda and white vinegar down the drains.  Let the solution sit in the drains for an hour and then flush them out with a substantial amount of warm water.
• Control your amount of water use.  Using water for long periods of time can cause stress on the septic tank, potentially damaging the system or causing a clog.
• Keep trees and other plants clear of your sewer.  If trees are present near your system, regularly watch for issues with draining and call a professional if you suspect a problem.
• Backwater valves are recommended since they guarantee that sewage not only exits the system properly but that it also doesn’t re-enter the building through the same system.

Should your property suffer a sewage damage event, our team can handle the cleaning and restoration services, no matter how large or small.  SERVPRO of Kennett Square/Oxford is dedicated to providing the expertise needed to help make your sewage disaster “Like it never even happened.”

Hoarding/Biohazard Cleaning in Oxford

5/6/2021 (Permalink)

SERVPRO of Kennett Square/Oxford recently completed extensive Biohazard and General Cleaning services for a local apartment community in Oxford.  Previous tenants had left one unit in ruins, hoarding content and leaving trash and other contaminated materials within every inch of the apartment.  Our cleaning team spent a number of hours removing all signs of waste and hazardous materials in addition to cleaning and disinfecting the affected areas.

Floors, furniture and other affected content were thoroughly cleaned with our antimicrobial treatment.  We also provided our odor deodorization services to the entire building in order to eliminate the strong, offensive odors that the hoarding situation had created.

SERVPRO of Kennett Square/Oxford has performed various biohazard and general cleaning services for tenants in this apartment community.  We’re happy to do the same for all local communities when it comes to any large or small building disaster!

Storage and Content Cleaning in Chester County

2/5/2021 (Permalink)

Did you know that we also store and clean content after fire, water, mold or storm damage?  During the restoration process, content such as furniture and documents can become damaged or simply need a storage space until the affected property is fully restored.  SERVPRO of Kennett Square/Oxford is happy to help with these services as well.

Our cleaning and restoration professionals specialize in removing and cleaning soot from items affected by fire damage, and we can even restore documents that have not been too significantly affected by water, mold or sewage damage.  Contents affected by sewage damage can be harmful, so it's important to hire a certified professional to fully remove and clean all bacteria from the affected contents.

SERVPRO of Kennett Square/Oxford is happy to offer free estimates on storing or cleaning your content in addition to our full range of cleaning and restoration services!  We will work with your insurance company and find the best plan of action for your home or business.

Duct Cleaning in Thorndale

1/20/2021 (Permalink)

SERVPRO of Kennett Square/Oxford recently completed a crucial duct cleaning at a local home in Thorndale.  The dirt and debris had accumulated so drastically in the air ducts and HVAC system that it took a full day to remove and clean each vent in the home. 

When contaminants such as dirt, dust, and pollen are left to build up in your system, they are then circulated throughout your home, which can affect your indoor air quality.  This is especially a concern to those who have asthma or other respiratory issues.  Therefore, a thorough duct cleaning can leave any home or business with a cleaner and healthier environment.

In addition, cleaning your air ducts and HVAC system can help to remove any unwanted odors and also help prevent mold growth.  Our SERVPRO team will discuss your options with you and help you decide if the service is necessary based on the damage in your ducts.  We offer free estimates for our duct cleaning services, and we are also happy to offer assistance with damages due to fire, water, mold and additional cleaning services.  SERVPRO of Kennett Square/Oxford is happy to assist our local Thorndale community and the rest of Southern Chester County with any damages to their home or facility.

Ozone Treatment for Fire and Smoke Damage

1/15/2021 (Permalink)

When your home or business suffers any form of fire or smoke damage, it often takes a powerful treatment to remove the unwanted odor from the affected areas.  This is often the case for the removal of nicotine as well as other forms of smoke damage.  This form of damage can reside on many surfaces including on your carpet, furniture, walls, ceilings and even clothing.  This damage can be extremely difficult to remove without the proper smoke restoration equipment.

To eliminate the offensive odors, SERVPRO of Kennett Square/Oxford offers a specialized Ozone treatment in order to fully remove all airborne contaminants and odors in the air, therefore fully leading to a clean and healthy environment.  We recently used this treatment for a home in West Grove after she requested a cleaning to eliminate the cigarette smoke odor in her home.  This treatment can also often be used in cases of severe mold remediation.  

What is Ozone Treatment?

Ozone treatment involves a piece of equipment that traps the air in a home or facility.  It then uses electricity to alter the components of oxygen until they form those of ozone.  The ozone then attaches to the odor in the air and neutralizes it.

The treatment is typically performed for at least a 24 hour time period in order to ensure all signs of smoke odor are gone.  Ozone is hazardous to inhale, therefore no one can be present in the property during the time period that the equipment is being used.

During this process, we also often recommend a duct cleaning since the smoke can enter the system and continue to spread throughout the property.  This process will eliminate further risks to your health.

SERVPRO of Kennett Square/Oxford

SERVPRO of Kennett Square/Oxford offers Ozone treatment in addition to our complete range of fire, water, mold and cleaning services.  Using this treatment and our other advanced restoration techniques and equipment, we can successfully clean and restore your Southern Chester County property to preloss conditions “Like it never even happened.”  We are always ready to help, and we offer 24/7 emergency services for when disaster strikes.

Cleaning Soot Damage in Chester County

1/15/2021 (Permalink)

Soot damage is not something we want in our homes after a fire or smoke event has occurred.  The damage can become worse and more difficult to remove if not treated.  In addition to this, soot also becomes more of an issue when it is mixed with a humid climate.

SERVPRO of Kennett Square/Oxford uses pre-testing methods to discover where the soot has traveled to in your home or facility.  Since soot can spread throughout a property and can even be difficult to see, we use our specialized techniques in order to complete a full analysis of the damage before starting the cleaning and restoration process.  Once we know what we’re in store for, we begin a deep cleaning of all surfaces including areas such as your walls, ceilings, floors and furniture.

Our complete fire restoration services can solve the fire, smoke or soot problem in your home or business before it has a chance to become a larger issue.  We also offer immediate services for those who experience an emergency fire disaster.  To learn more about our full range of services for fire, water or mold, click here!

Happy to Assist With Fire Damage, COVID-19 and More!

1/14/2021 (Permalink)

SERVPRO of Kennett Square/Oxford has been less active in community events due to COVID-19 restrictions, but we have been busier than ever with projects including the current repairs at a local warehouse after fire restoration services were performed in November.  This photo was taken during the initial fire cleanup process.

We have also received dozens of calls regarding our cleaning and disinfecting services for COVID-19.  We perform these cleanings on a proactive level in addition to when potential or confirmed cases of the virus have been present in a home or facility.

Recently, we completed emergency cleanings for two local fire departments with exposures to the virus.  Our crew was called out over the weekend to perform our cleaning services including fogging the affected areas with our specialized disinfectant and thoroughly wiping down all surfaces and high touchpoints. 

We’re proud to be able to help our local first responders and community in the fight against COVID-19.  Click here to learn more about our cleaning services in regards to the virus. You can also visit this link to learn about our Certified: SERVPRO Cleaned Program!

Holiday Fire Safety

12/17/2020 (Permalink)

SERVPRO of Kennett Square/Oxford hopes that everyone has a wonderful holiday season!  While this time of year is full of joy, we would like to remind you to stay safe and take precautions.  This guide from FEMA and the National Fire Protection Association outlines some of the dangers and precautions you can take in order to prevent property or fire damage during your holiday.

After the Christmas season, it is also important to remove your tree before it dries out since this is a fire hazard.  Please dispose of your tree promptly after the holidays and utilize your community’s recycling program if possible.

To limit the risk of electrical fire damage, do not pull the cord to remove a plug from an outlet, since this will cause a risk.  Remember to inspect lights for damages before packing them for next year.  Wrap each set of lights separately and store them in a dry and safe place.

We hope that everyone has a happy holiday!  Should you need our fire cleanup and restoration services, our team is here for you with 24/7 immediate assistance.  We’re here to help make any holiday disaster “Like it never even happened.”

Our New Certified: SERVPRO Cleaned Program!

7/6/2020 (Permalink)

SERVPRO of Kennett Square/Oxford is dedicated to helping our local community during this overwhelming time.  We are here to help our local businesses as they reopen and find new ways to help keep their clients and employees safe and healthy.  SERVPRO is introducing a new program that will help keep these facilities clean as well as offer peace of mind to the surrounding community.

Our new Certified: SERVPRO Cleaned program is more than a standard cleaning service and is designed to help with viruses like COVID-19.  We utilize our hospital-grade disinfectant in order to help clean any size structure.  We also offer collateral for your business to place at your location in order to let your clients know that your facility is safe and clean.

SERVPRO has years of experience due to viruses like Norovirus, H1N1, SARS and bacteria like MRSA.   Additionally, all of our procedures and cleaners strictly adhere to both CDC and EPA guidelines.

 Our cleaning professionals will utilize this new program in order to

  • Consult with you on our different cleaning services and tailor a program to your specific needs
  • Clean your facility while adhering to CDC and EPA protocols
  • Certify that your business has been professionally cleaned while easing the tension of your clients

SERVPRO of Kennett Square/Oxford is happy to help prevent the spread of COVID-19 in our local community.  We are here when it matters most, and are highly trained in other biohazard situations in addition to fire, water and mold services.  For more information, please give us a call at 610-268-8620.

Complimentary Proactive Cleaning for Our Local Chester County Fire Departments

4/15/2020 (Permalink)

During this overwhelming and difficult time, SERVPRO of Kennett Square/Oxford has been doing our part to help make a difference in our local community.  Our cleaning and restoration professionals have been happy to help our local homeowners and businesses with their cleaning and disinfecting needs in regards to the COVID-19 virus.  These services include a full cleaning and disinfecting of areas using our hospital-grade disinfectant in order to help eliminate bacteria and viruses.  

We are proud that we were able to have the opportunity to assist our local first responders during this crisis by offering to fully clean the ambulances and facilities of ten fire departments in Chester County for free.  We completed our proactive cleaning services for the fire departments including those in Avondale, Longwood, Kennett Square, West Grove, and the Union Fire Company in Oxford.  We also completed the proactive measures for the Westwood Fire Company, Washington Hose Company and Modena Fire Company in Coatesville, the Keystone Valley Fire Department in Parkesburg, and the Minquas Fire Company in Downingtown.

SERVPRO of Kennett Square/Oxford is happy to help our local fire and police departments in any way possible during this crisis in order to help keep our first responders safe and healthy, along with the rest of our community.  We hope to continue to provide our services to our local area in this time of need, when we are truly needed the most.  To learn more about our cleaning and disinfecting services for the COVID-19 virus, call us today at 610-268-8620.

We are Cleaning and Disinfecting Experts!

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kennett Square/Oxford, 610-268-8620

The First Responder Bowl!

1/27/2020 (Permalink)

SERVPRO of Kennett Square/Oxford was happy to be a part of the SERVPRO First Responder Bowl for the second year in a row!  Our Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia once again got the chance to fly to Dallas, Texas for the college football game honoring our first responders nationwide.  They even got to help pull the flag on the field with many other SERVPRO franchise members!

At SERVPRO, we strive to recognize and support our local police, fire and EMS personnel in every way possible; which is why we were happy to be able to send two worthy candidates to the big game this year.  After receiving nominees from many of our local police and fire stations, we held a drawing and selected Fire Police Captain Andy Skean from the Po-Mar-Lin Fire Department, Station 36 and Officer Mark Todd from the Kennett Borough Police Department to attend the Texas game with free airfare and hotel provided.  Both of these men have given so much to their community and we were happy to be able to honor them in this way.

SERVPRO of Kennett Square/Oxford will continue to work with and thank our local first responders for everything they do!

Local Chamber Award

1/27/2020 (Permalink)

SERVPRO of Kennett Square/Oxford is thrilled that two of our employees were recognized for their community support by one of our local Chambers!

The Southern Chester County Chamber of Commerce honored our very own Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia with the award for “Volunteer of the Year” for their hard work and dedication to the Chamber and community!  Cliff and Brian are always willing to help support local Chamber events and have volunteered their time on countless occasions. 

SERVPRO of Kennett Square/Oxford is proud to be a part of our local Chambers and community, and it means a lot that our employees were recognized for all that they do!  We look forward to working with the Chambers for another year!

SERVPRO of Kennett Square/Oxford offers fire, water and mold damage services to local homes and businesses in Southern Chester County. We are always prepared to help and offer 24/7 emergency services for when disaster strikes.

Water Damage in Chadds Ford

12/26/2019 (Permalink)

Our water restoration team was happy to respond to an unexpected water leak in Chadds Ford after we received a call for emergency services.  The sink in the upstairs bathroom had been left on and overflowed, causing the second and first floors along with the finished basement to be affected.

This disaster occurred over the weekend, but our crew is always “Ready for whatever happens.”  We were on site immediately in order to begin the water mitigation process, clean up the debris and dry the affected areas.

When disaster strikes, SERVPRO of Kennett Square/Oxford will be there within hours to restore the property.  We offer 24/7 emergency services for your home or business in the event of fire, water or mold damage.  Call us today at 610-268-8620.

Preventing Frozen Pipes in the Winter

11/22/2019 (Permalink)

With winter approaching, it is critical to protect your home or business from the frigid temperatures.  Frozen pipes can be a large issue during the upcoming months.  When pipes break, water damage follows.  SERVPRO of Kennett Square/Oxford restores many homes and businesses from water damage caused by frozen pipes.  However, there are ways you can prevent this common winter disaster by properly maintaining your pipes.

  • Insulate any exposed pipes.
  • Close indoor valves that supply water outdoors. Open the outdoor valves to drain any excess water.
  • Disconnect any outside hoses from your hose bib.
  • In dangerously low temperatures, allow cold water to drip from the faucets. This will allow water to continuously flow through the pipes and prevent them from freezing.
  • To thaw frozen pipes, use a heating pad or towels soaked in hot water.

If you have any issues with frozen pipes, our water restoration professionals will be there to help.  We offer 24/7 emergency services for our local customers when they experience fire, water or mold damage. Contact us at 610-268-8620 to learn more.

SERVPRO Shredding Event

11/20/2019 (Permalink)

SERVPRO of Kennett Square/Oxford participated in a shredding event this month with WSFS Bank in Kennett Square for our community.  We were thrilled to have the Longwood Fire Company join us as well.  Several of the station’s firemen volunteered to help, and we are so grateful.  This shredding event was a huge success, and we were happy to fill an entire truck with shredded documents!  Our incredible community also raised over $1,100 for the fire department.

SERVPRO of Kennett Square/Oxford is proud to be a part of this supportive and generous community.  We’re happy that we were able to have a small part in assisting one of our local fire departments.  We hope to do this again soon for our local residents and first responders!

Fifty Years of SERVPRO!

7/29/2019 (Permalink)

SERVPRO has just celebrated 50 years of service in the restoration and cleaning industry!  This is no small task, and we were happy to be a part of the celebration during the 50th Annual SERVPRO Convention in Sacramento, California.  The annual Convention included educational workshops, events and numerous awards given to franchises and owners.  We were honored to take part in this event and to have the opportunity to celebrate SERVPRO’s 50 years of successful service.  We are proud to be a part of the #1 restoration and cleaning company!

SERVPRO of Kennett Square/Oxford has been proudly serving communities in our own local area.  Our cleaning and restoration professionals are dedicated to making any size disaster “Like it never even happened.”  If you experience a fire, water or mold disaster, SERVPRO of Kennett Square/Oxford will be there to help at a moment’s notice.  Call us today at 610-268-8620.

Ready For Whatever Happens

7/25/2019 (Permalink)

It’s Hurricane Season, and our Disaster Recovery Team is always prepared for the worst.  We specialize in storm and flood damage restoration and travel along the East Coast to help those in need.  Our DH Storm Team has already visited local and national communities due to the damage that this time of year brings.  We are prepared to answer the call for help when disaster strikes next.

Since we are locally owned and operated, we can respond faster, which is extremely important for lessening the damage.  When storms hit our local area, we can scale our resources to handle a large storm or flooding disaster.  We also have access to equipment and personnel from a network of over 1700 franchises across the country as well as other elite Disaster Recovery Teams that are strategically located throughout the nation.

Click Here to learn more about our storm services!

Shredding and Recycling Event in Chester County

5/23/2019 (Permalink)

SERVPRO of Kennett Square/Oxford was happy to help sponsor and volunteer our time for the Annual Document Shredding and EWaste event for Chester County.  This was held at the Coatesville Area School District Complex for the first time and was a huge success.

We worked alongside our local area Boy Scouts and multiple municipalities in Chester County to make this event a memorable one for our community.  Countless pounds of paper were shredded on location while hundreds of electronics were left to be recycled, keeping us busy throughout the entire event.  We were happy to see so much of our local community participate.

Our franchise was proud to sponsor this event along with DNB First and Wiggins Shredding, and we look forward to doing the same next year.

The SERVPRO First Responder Bowl

1/4/2019 (Permalink)

SERVPRO is a proud supporter of our first responders throughout the country who put their lives on the line every day.  To show our gratitude, we held the first ever SERVPRO First Responder Bowl to honor our national heroes. 

The First Responder Bowl is more than just a college football game, and SERVPRO of Kennett Square/Oxford was happy to be a part of it.  Our franchise got in on the action and sent one of our local first responders to the big game for free, Officer Mario Raimato of the Southern Chester County Regional Police Department.  Officer Raimato is a driving force in the police department as well as in our local schools and community.  He is involved with many organizations including the Boy Scouts of America and the Garage Youth Center to name a few.  We provided airfare, a two-night hotel stay, and two free tickets to the game to Officer Raimato and his wife as a thank you for serving our local community.  We are always looking for ways to better serve our community and therefore were thrilled to have the opportunity to honor one of our local first responders in this way.

In addition, we sent our very own Marketing Manager, Cliff Masscotte and our Sales Representative, Brian Arencibia to attend the game and help unfurl the American flag on the field with many others who are proud to work at SERVPRO.  They were honored to be chosen to do so and to take part in this event for our first responders.  The game wasn’t quite what we expected, but it was exciting nonetheless.  Due to severe weather conditions, the unfurling of the American flag and the flyover of C-1370 military cargo planes were cancelled as well as the game itself in the first quarter.  The unanimous decision was made by emergency personnel, both teams, ESPN and Cotton Bowl Stadium Staff for the safety of the fans and players.  We were disappointed that this big event did not turn out like we had hoped.  However, the game was to honor our first responders, and we achieved that in a new and unique way.  SERVPRO of Kennett Square/Oxford is excited to do the same at next year’s big game.  Rain or shine, we will continue to thank our first responders both locally and nationally in any way we can.

The SERVPRO First Responder Bowl was held in Dallas, Texas on December 26th in the famous Cotton Bowl Stadium and aired live on ESPN. 

What are Air Scrubbers?

11/29/2018 (Permalink)

An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air in any given area. This equipment draws in air from the surrounding area and passes it through a series of filters to remove dangerous particles in the air.

Air scrubbers are needed when these dangerous particles are present or will be created during the restoration process, such as mold, dust, and asbestos.  When these particles aren’t cleaned up on a carpet or furniture, they can travel into the heating system and spread into the building.  The spread of these contaminants can negatively impact the air quality inside your home.  By utilizing air scrubbers in the restoration process, our restoration professionals create a cleaner and healthier environment for you and your home.

If you suspect any dangerous particles in your home, contact SERVPRO of Kennett Square/Oxford.  We have the proper equipment and expertise to handle any size disaster.

Are You Ready if a Disaster Strikes?

11/28/2018 (Permalink)

Disasters come in all shapes and sizes and threaten the stability of our homes and businesses.  The local restoration professionals at SERVPRO of Kennett Square/Oxford are here to help if that day comes and can handle any damages that come your way.  However, there are steps you can take on your own to be better prepared for an emergency and ensure that you and your family are safe before help arrives. 

  • Sign up for local weather and emergency alerts.
  • Create and test communications in the event of an emergency.
  • Create an emergency supply kit.
  • Learn about local hazards and practice emergency situations.
  • Join a preparedness class or group.
  • Store important documents in a safe place.
  • Make a plan with neighbors.
  • Document property and obtain the proper insurance coverage for your home.
  • Repair your home and property to minimize loss.

Disaster can strike when we least expect it.  Call SERVPRO of Kennett Square/Oxford at (610) 268-8620 if you experience any fire, water or mold emergency in your home. 

Where did SERVPRO get its green color?

10/26/2018 (Permalink)

The restoration crews of SERVPRO of Kennett Square/Oxford are always close by, helping to recover disasters in your area from fire, water and mold loss.  It’s hard to miss our green service vehicles as they drive through your local community.  But where did the green color come from?

In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color.  It was a highly technical process.  The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?”  By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.

 Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster. 

Document Restoration

10/26/2018 (Permalink)

After a fire or water loss, important documents are often damaged and in danger of being non-restorable. As a leader in the restoration industry, SERVPRO of Kennett Square/Oxford knows timely mitigation is the key to recovering damaged items before it’s too late. Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our restoration professionals can help you recover your important files utilizing a variety of methods.

Vacuum Freeze Drying

This is the most effective way to restore documents after a water loss. Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.


Keeping your important documents in a digital file is a good idea to eliminate the stress and work of replacing and losing files in an emergency.

Gamma Irradiation

This method is used to clean and disinfect documents that are infected by bacteria. This is frequently used in events where sewage or flood water are involved.

Certified Destruction

Often, documents must be completely destroyed to protect a business’s liabilities, image or other information. We guarantee that your sensitive files will be disposed of properly.

To learn more about our Document Restoration services, contact SERVPRO of Kennett Square/Oxford. We offer 24-hour emergency services in our local community.

What is an Emergency READY Profile?

10/26/2018 (Permalink)

No one wants to think about disaster striking their business, but you should always have a plan just in case.  The SERVPRO Emergency READY Profile (ERP) is a free service offered to local area businesses that helps prepare them to be “Ready for whatever happens”.  In the event of an emergency, the ERP can minimize the interruption to your business. 

This document contains critical information about your business, including employee and emergency contacts, shut-off valve locations, insurance contacts, property overview and building access information.  By already having this information in a secure file that can be accessed at a moment’s notice, the right actions will be taken immediately to ensure the safety of your business. 

Knowing who to call in advance is the key to timely mitigation, and timely mitigation reduces the effects of fire and water damage.  By establishing an Emergency READY Profile, your business will be well prepared for any size disaster.

To create an Emergency READY Profile for your business, call SERVPRO of Kennett Square/Oxford at (610) 268-8620.

SERVPRO Named to Entrepreneur's Top 10 Franchise List for Ten Consecutive Year

9/5/2018 (Permalink)

SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.

SERVPRO, maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine. 

"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., chief executive officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."

According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:

•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.

•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.

"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."

SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened." For more fire prevention tips and information about fire and water damage restoration services, please visit