Recent Why SERVPRO Posts
Hoarding/Biohazard Cleaning in Oxford
SERVPRO of Kennett Square/Oxford recently completed extensive Biohazard and General Cleaning services for a local apartment community in Oxford. Previous tenants had left one unit in ruins, hoarding content and leaving trash and other contaminated materials within every inch of the apartment. Our cleaning team spent a number of hours removing all signs of waste and hazardous materials in addition to cleaning and disinfecting the affected areas.
Floors, furniture and other affected content were thoroughly cleaned with our antimicrobial treatment. We also provided our odor deodorization services to the entire building in order to eliminate the strong, offensive odors that the hoarding situation had created.
SERVPRO of Kennett Square/Oxford has performed various biohazard and general cleaning services for tenants in this apartment community. We’re happy to do the same for all local communities when it comes to any large or small building disaster!
Storage and Content Cleaning in Chester County
Did you know that we also store and clean content after fire, water, mold or storm damage? During the restoration process, content such as furniture and documents can become damaged or simply need a storage space until the affected property is fully restored. SERVPRO of Kennett Square/Oxford is happy to help with these services as well.
Our cleaning and restoration professionals specialize in removing and cleaning soot from items affected by fire damage, and we can even restore documents that have not been too significantly affected by water, mold or sewage damage. Contents affected by sewage damage can be harmful, so it's important to hire a certified professional to fully remove and clean all bacteria from the affected contents.
SERVPRO of Kennett Square/Oxford is happy to offer free estimates on storing or cleaning your content in addition to our full range of cleaning and restoration services! We will work with your insurance company and find the best plan of action for your home or business.
Duct Cleaning in Thorndale
SERVPRO of Kennett Square/Oxford recently completed a crucial duct cleaning at a local home in Thorndale. The dirt and debris had accumulated so drastically in the air ducts and HVAC system that it took a full day to remove and clean each vent in the home.
When contaminants such as dirt, dust, and pollen are left to build up in your system, they are then circulated throughout your home, which can affect your indoor air quality. This is especially a concern to those who have asthma or other respiratory issues. Therefore, a thorough duct cleaning can leave any home or business with a cleaner and healthier environment.
In addition, cleaning your air ducts and HVAC system can help to remove any unwanted odors and also help prevent mold growth. Our SERVPRO team will discuss your options with you and help you decide if the service is necessary based on the damage in your ducts. We offer free estimates for our duct cleaning services, and we are also happy to offer assistance with damages due to fire, water, mold and additional cleaning services. SERVPRO of Kennett Square/Oxford is happy to assist our local Thorndale community and the rest of Southern Chester County with any damages to their home or facility.
Ozone Treatment for Fire and Smoke Damage
When your home or business suffers any form of fire or smoke damage, it often takes a powerful treatment to remove the unwanted odor from the affected areas. This is often the case for the removal of nicotine as well as other forms of smoke damage. This form of damage can reside on many surfaces including on your carpet, furniture, walls, ceilings and even clothing. This damage can be extremely difficult to remove without the proper smoke restoration equipment.
To eliminate the offensive odors, SERVPRO of Kennett Square/Oxford offers a specialized Ozone treatment in order to fully remove all airborne contaminants and odors in the air, therefore fully leading to a clean and healthy environment. We recently used this treatment for a home in West Grove after she requested a cleaning to eliminate the cigarette smoke odor in her home. This treatment can also often be used in cases of severe mold remediation.
What is Ozone Treatment?
Ozone treatment involves a piece of equipment that traps the air in a home or facility. It then uses electricity to alter the components of oxygen until they form those of ozone. The ozone then attaches to the odor in the air and neutralizes it.
The treatment is typically performed for at least a 24 hour time period in order to ensure all signs of smoke odor are gone. Ozone is hazardous to inhale, therefore no one can be present in the property during the time period that the equipment is being used.
During this process, we also often recommend a duct cleaning since the smoke can enter the system and continue to spread throughout the property. This process will eliminate further risks to your health.
SERVPRO of Kennett Square/Oxford
SERVPRO of Kennett Square/Oxford offers Ozone treatment in addition to our complete range of fire, water, mold and cleaning services. Using this treatment and our other advanced restoration techniques and equipment, we can successfully clean and restore your Southern Chester County property to preloss conditions “Like it never even happened.” We are always ready to help, and we offer 24/7 emergency services for when disaster strikes.
Cleaning Soot Damage in Chester County
Soot damage is not something we want in our homes after a fire or smoke event has occurred. The damage can become worse and more difficult to remove if not treated. In addition to this, soot also becomes more of an issue when it is mixed with a humid climate.
SERVPRO of Kennett Square/Oxford uses pre-testing methods to discover where the soot has traveled to in your home or facility. Since soot can spread throughout a property and can even be difficult to see, we use our specialized techniques in order to complete a full analysis of the damage before starting the cleaning and restoration process. Once we know what we’re in store for, we begin a deep cleaning of all surfaces including areas such as your walls, ceilings, floors and furniture.
Our complete fire restoration services can solve the fire, smoke or soot problem in your home or business before it has a chance to become a larger issue. We also offer immediate services for those who experience an emergency fire disaster. To learn more about our full range of services for fire, water or mold, click here!
Happy to Assist With Fire Damage, COVID-19 and More!
SERVPRO of Kennett Square/Oxford has been less active in community events due to COVID-19 restrictions, but we have been busier than ever with projects including the current repairs at a local warehouse after fire restoration services were performed in November. This photo was taken during the initial fire cleanup process.
We have also received dozens of calls regarding our cleaning and disinfecting services for COVID-19. We perform these cleanings on a proactive level in addition to when potential or confirmed cases of the virus have been present in a home or facility.
Recently, we completed emergency cleanings for two local fire departments with exposures to the virus. Our crew was called out over the weekend to perform our cleaning services including fogging the affected areas with our specialized disinfectant and thoroughly wiping down all surfaces and high touchpoints.
We’re proud to be able to help our local first responders and community in the fight against COVID-19. Click here to learn more about our cleaning services in regards to the virus. You can also visit this link to learn about our Certified: SERVPRO Cleaned Program!
Holiday Fire Safety
SERVPRO of Kennett Square/Oxford hopes that everyone has a wonderful holiday season! While this time of year is full of joy, we would like to remind you to stay safe and take precautions. This guide from FEMA and the National Fire Protection Association outlines some of the dangers and precautions you can take in order to prevent property or fire damage during your holiday.
After the Christmas season, it is also important to remove your tree before it dries out since this is a fire hazard. Please dispose of your tree promptly after the holidays and utilize your community’s recycling program if possible.
To limit the risk of electrical fire damage, do not pull the cord to remove a plug from an outlet, since this will cause a risk. Remember to inspect lights for damages before packing them for next year. Wrap each set of lights separately and store them in a dry and safe place.
We hope that everyone has a happy holiday! Should you need our fire cleanup and restoration services, our team is here for you with 24/7 immediate assistance. We’re here to help make any holiday disaster “Like it never even happened.”
Our New Certified: SERVPRO Cleaned Program!
SERVPRO of Kennett Square/Oxford is dedicated to helping our local community during this overwhelming time. We are here to help our local businesses as they reopen and find new ways to help keep their clients and employees safe and healthy. SERVPRO is introducing a new program that will help keep these facilities clean as well as offer peace of mind to the surrounding community.
Our new Certified: SERVPRO Cleaned program is more than a standard cleaning service and is designed to help with viruses like COVID-19. We utilize our hospital-grade disinfectant in order to help clean any size structure. We also offer collateral for your business to place at your location in order to let your clients know that your facility is safe and clean.
SERVPRO has years of experience due to viruses like Norovirus, H1N1, SARS and bacteria like MRSA. Additionally, all of our procedures and cleaners strictly adhere to both CDC and EPA guidelines.
Our cleaning professionals will utilize this new program in order to
- Consult with you on our different cleaning services and tailor a program to your specific needs
- Clean your facility while adhering to CDC and EPA protocols
- Certify that your business has been professionally cleaned while easing the tension of your clients
SERVPRO of Kennett Square/Oxford is happy to help prevent the spread of COVID-19 in our local community. We are here when it matters most, and are highly trained in other biohazard situations in addition to fire, water and mold services. For more information, please give us a call at 610-268-8620.
Complimentary Proactive Cleaning for Our Local Chester County Fire Departments
During this overwhelming and difficult time, SERVPRO of Kennett Square/Oxford has been doing our part to help make a difference in our local community. Our cleaning and restoration professionals have been happy to help our local homeowners and businesses with their cleaning and disinfecting needs in regards to the COVID-19 virus. These services include a full cleaning and disinfecting of areas using our hospital-grade disinfectant in order to help eliminate bacteria and viruses.
We are proud that we were able to have the opportunity to assist our local first responders during this crisis by offering to fully clean the ambulances and facilities of ten fire departments in Chester County for free. We completed our proactive cleaning services for the fire departments including those in Avondale, Longwood, Kennett Square, West Grove, and the Union Fire Company in Oxford. We also completed the proactive measures for the Westwood Fire Company, Washington Hose Company and Modena Fire Company in Coatesville, the Keystone Valley Fire Department in Parkesburg, and the Minquas Fire Company in Downingtown.
SERVPRO of Kennett Square/Oxford is happy to help our local fire and police departments in any way possible during this crisis in order to help keep our first responders safe and healthy, along with the rest of our community. We hope to continue to provide our services to our local area in this time of need, when we are truly needed the most. To learn more about our cleaning and disinfecting services for the COVID-19 virus, call us today at 610-268-8620.
We are Cleaning and Disinfecting Experts!
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kennett Square/Oxford, 610-268-8620
The First Responder Bowl!
SERVPRO of Kennett Square/Oxford was happy to be a part of the SERVPRO First Responder Bowl for the second year in a row! Our Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia once again got the chance to fly to Dallas, Texas for the college football game honoring our first responders nationwide. They even got to help pull the flag on the field with many other SERVPRO franchise members!
At SERVPRO, we strive to recognize and support our local police, fire and EMS personnel in every way possible; which is why we were happy to be able to send two worthy candidates to the big game this year. After receiving nominees from many of our local police and fire stations, we held a drawing and selected Fire Police Captain Andy Skean from the Po-Mar-Lin Fire Department, Station 36 and Officer Mark Todd from the Kennett Borough Police Department to attend the Texas game with free airfare and hotel provided. Both of these men have given so much to their community and we were happy to be able to honor them in this way.
SERVPRO of Kennett Square/Oxford will continue to work with and thank our local first responders for everything they do!
Local Chamber Award
SERVPRO of Kennett Square/Oxford is thrilled that two of our employees were recognized for their community support by one of our local Chambers!
The Southern Chester County Chamber of Commerce honored our very own Marketing Manager, Cliff Masscotte and Operations Manager, Brian Arencibia with the award for “Volunteer of the Year” for their hard work and dedication to the Chamber and community! Cliff and Brian are always willing to help support local Chamber events and have volunteered their time on countless occasions.
SERVPRO of Kennett Square/Oxford is proud to be a part of our local Chambers and community, and it means a lot that our employees were recognized for all that they do! We look forward to working with the Chambers for another year!
SERVPRO of Kennett Square/Oxford offers fire, water and mold damage services to local homes and businesses in Southern Chester County. We are always prepared to help and offer 24/7 emergency services for when disaster strikes.
Water Damage in Chadds Ford
Our water restoration team was happy to respond to an unexpected water leak in Chadds Ford after we received a call for emergency services. The sink in the upstairs bathroom had been left on and overflowed, causing the second and first floors along with the finished basement to be affected.
This disaster occurred over the weekend, but our crew is always “Ready for whatever happens.” We were on site immediately in order to begin the water mitigation process, clean up the debris and dry the affected areas.
When disaster strikes, SERVPRO of Kennett Square/Oxford will be there within hours to restore the property. We offer 24/7 emergency services for your home or business in the event of fire, water or mold damage. Call us today at 610-268-8620.
Preventing Frozen Pipes in the Winter
With winter approaching, it is critical to protect your home or business from the frigid temperatures. Frozen pipes can be a large issue during the upcoming months. When pipes break, water damage follows. SERVPRO of Kennett Square/Oxford restores many homes and businesses from water damage caused by frozen pipes. However, there are ways you can prevent this common winter disaster by properly maintaining your pipes.
- Insulate any exposed pipes.
- Close indoor valves that supply water outdoors. Open the outdoor valves to drain any excess water.
- Disconnect any outside hoses from your hose bib.
- In dangerously low temperatures, allow cold water to drip from the faucets. This will allow water to continuously flow through the pipes and prevent them from freezing.
- To thaw frozen pipes, use a heating pad or towels soaked in hot water.
If you have any issues with frozen pipes, our water restoration professionals will be there to help. We offer 24/7 emergency services for our local customers when they experience fire, water or mold damage. Contact us at 610-268-8620 to learn more.
SERVPRO Shredding Event
SERVPRO of Kennett Square/Oxford participated in a shredding event this month with WSFS Bank in Kennett Square for our community. We were thrilled to have the Longwood Fire Company join us as well. Several of the station’s firemen volunteered to help, and we are so grateful. This shredding event was a huge success, and we were happy to fill an entire truck with shredded documents! Our incredible community also raised over $1,100 for the fire department.
SERVPRO of Kennett Square/Oxford is proud to be a part of this supportive and generous community. We’re happy that we were able to have a small part in assisting one of our local fire departments. We hope to do this again soon for our local residents and first responders!
Fifty Years of SERVPRO!
SERVPRO has just celebrated 50 years of service in the restoration and cleaning industry! This is no small task, and we were happy to be a part of the celebration during the 50th Annual SERVPRO Convention in Sacramento, California. The annual Convention included educational workshops, events and numerous awards given to franchises and owners. We were honored to take part in this event and to have the opportunity to celebrate SERVPRO’s 50 years of successful service. We are proud to be a part of the #1 restoration and cleaning company!
SERVPRO of Kennett Square/Oxford has been proudly serving communities in our own local area. Our cleaning and restoration professionals are dedicated to making any size disaster “Like it never even happened.” If you experience a fire, water or mold disaster, SERVPRO of Kennett Square/Oxford will be there to help at a moment’s notice. Call us today at 610-268-8620.
Ready For Whatever Happens
It’s Hurricane Season, and our Disaster Recovery Team is always prepared for the worst. We specialize in storm and flood damage restoration and travel along the East Coast to help those in need. Our DH Storm Team has already visited local and national communities due to the damage that this time of year brings. We are prepared to answer the call for help when disaster strikes next.
Since we are locally owned and operated, we can respond faster, which is extremely important for lessening the damage. When storms hit our local area, we can scale our resources to handle a large storm or flooding disaster. We also have access to equipment and personnel from a network of over 1700 franchises across the country as well as other elite Disaster Recovery Teams that are strategically located throughout the nation.
Click Here to learn more about our storm services!
Shredding and Recycling Event in Chester County
SERVPRO of Kennett Square/Oxford was happy to help sponsor and volunteer our time for the Annual Document Shredding and EWaste event for Chester County. This was held at the Coatesville Area School District Complex for the first time and was a huge success.
We worked alongside our local area Boy Scouts and multiple municipalities in Chester County to make this event a memorable one for our community. Countless pounds of paper were shredded on location while hundreds of electronics were left to be recycled, keeping us busy throughout the entire event. We were happy to see so much of our local community participate.
Our franchise was proud to sponsor this event along with DNB First and Wiggins Shredding, and we look forward to doing the same next year.
The SERVPRO First Responder Bowl
SERVPRO is a proud supporter of our first responders throughout the country who put their lives on the line every day. To show our gratitude, we held the first ever SERVPRO First Responder Bowl to honor our national heroes.
The First Responder Bowl is more than just a college football game, and SERVPRO of Kennett Square/Oxford was happy to be a part of it. Our franchise got in on the action and sent one of our local first responders to the big game for free, Officer Mario Raimato of the Southern Chester County Regional Police Department. Officer Raimato is a driving force in the police department as well as in our local schools and community. He is involved with many organizations including the Boy Scouts of America and the Garage Youth Center to name a few. We provided airfare, a two-night hotel stay, and two free tickets to the game to Officer Raimato and his wife as a thank you for serving our local community. We are always looking for ways to better serve our community and therefore were thrilled to have the opportunity to honor one of our local first responders in this way.
In addition, we sent our very own Marketing Manager, Cliff Masscotte and our Sales Representative, Brian Arencibia to attend the game and help unfurl the American flag on the field with many others who are proud to work at SERVPRO. They were honored to be chosen to do so and to take part in this event for our first responders. The game wasn’t quite what we expected, but it was exciting nonetheless. Due to severe weather conditions, the unfurling of the American flag and the flyover of C-1370 military cargo planes were cancelled as well as the game itself in the first quarter. The unanimous decision was made by emergency personnel, both teams, ESPN and Cotton Bowl Stadium Staff for the safety of the fans and players. We were disappointed that this big event did not turn out like we had hoped. However, the game was to honor our first responders, and we achieved that in a new and unique way. SERVPRO of Kennett Square/Oxford is excited to do the same at next year’s big game. Rain or shine, we will continue to thank our first responders both locally and nationally in any way we can.
The SERVPRO First Responder Bowl was held in Dallas, Texas on December 26th in the famous Cotton Bowl Stadium and aired live on ESPN.
What are Air Scrubbers?
An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air in any given area. This equipment draws in air from the surrounding area and passes it through a series of filters to remove dangerous particles in the air.
Air scrubbers are needed when these dangerous particles are present or will be created during the restoration process, such as mold, dust, and asbestos. When these particles aren’t cleaned up on a carpet or furniture, they can travel into the heating system and spread into the building. The spread of these contaminants can negatively impact the air quality inside your home. By utilizing air scrubbers in the restoration process, our restoration professionals create a cleaner and healthier environment for you and your home.
If you suspect any dangerous particles in your home, contact SERVPRO of Kennett Square/Oxford. We have the proper equipment and expertise to handle any size disaster.
Are You Ready if a Disaster Strikes?
Disasters come in all shapes and sizes and threaten the stability of our homes and businesses. The local restoration professionals at SERVPRO of Kennett Square/Oxford are here to help if that day comes and can handle any damages that come your way. However, there are steps you can take on your own to be better prepared for an emergency and ensure that you and your family are safe before help arrives.
- Sign up for local weather and emergency alerts.
- Create and test communications in the event of an emergency.
- Create an emergency supply kit.
- Learn about local hazards and practice emergency situations.
- Join a preparedness class or group.
- Store important documents in a safe place.
- Make a plan with neighbors.
- Document property and obtain the proper insurance coverage for your home.
- Repair your home and property to minimize loss.
Disaster can strike when we least expect it. Call SERVPRO of Kennett Square/Oxford at (610) 268-8620 if you experience any fire, water or mold emergency in your home.
Where did SERVPRO get its green color?
The restoration crews of SERVPRO of Kennett Square/Oxford are always close by, helping to recover disasters in your area from fire, water and mold loss. It’s hard to miss our green service vehicles as they drive through your local community. But where did the green color come from?
In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color. It was a highly technical process. The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?” By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.
Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster.
After a fire or water loss, important documents are often damaged and in danger of being non-restorable. As a leader in the restoration industry, SERVPRO of Kennett Square/Oxford knows timely mitigation is the key to recovering damaged items before it’s too late. Water or smoke damaged paper can rapidly deteriorate, but with proper handling, our restoration professionals can help you recover your important files utilizing a variety of methods.
Vacuum Freeze Drying
This is the most effective way to restore documents after a water loss. Our Document Restoration Team uses sublimation, which skips the liquid stage to turn a solid right into a vapor to avoid causing more damage.
Keeping your important documents in a digital file is a good idea to eliminate the stress and work of replacing and losing files in an emergency.
This method is used to clean and disinfect documents that are infected by bacteria. This is frequently used in events where sewage or flood water are involved.
Often, documents must be completely destroyed to protect a business’s liabilities, image or other information. We guarantee that your sensitive files will be disposed of properly.
To learn more about our Document Restoration services, contact SERVPRO of Kennett Square/Oxford. We offer 24-hour emergency services in our local community.
What is an Emergency READY Profile?
No one wants to think about disaster striking their business, but you should always have a plan just in case. The SERVPRO Emergency READY Profile (ERP) is a free service offered to local area businesses that helps prepare them to be “Ready for whatever happens”. In the event of an emergency, the ERP can minimize the interruption to your business.
This document contains critical information about your business, including employee and emergency contacts, shut-off valve locations, insurance contacts, property overview and building access information. By already having this information in a secure file that can be accessed at a moment’s notice, the right actions will be taken immediately to ensure the safety of your business.
Knowing who to call in advance is the key to timely mitigation, and timely mitigation reduces the effects of fire and water damage. By establishing an Emergency READY Profile, your business will be well prepared for any size disaster.
To create an Emergency READY Profile for your business, call SERVPRO of Kennett Square/Oxford at (610) 268-8620.
SERVPRO Named to Entrepreneur's Top 10 Franchise List for Ten Consecutive Year
SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.
SERVPRO, maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine.
"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., chief executive officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."
According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:
•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.
"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."
SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies "Like it never even happened." For more fire prevention tips and information about fire and water damage restoration services, please visit http://www.SERVPROkennettsquareoxford.com