Recent Posts

SERVPRO helps Longwood Gardens prepare to re-open one of their most popular attractions

5/26/2017 (Permalink)

SERVPRO of Kennett Square/Oxford recently spent two weeks helping Longwood Gardens, a local botanical garden, prepare to re-open one of their most popular attractions after three years of renovations and revitalization.  Longwood Gardens has served the community through its educational programs and promotion of the arts.  We were proud to have the opportunity to assist in the post construction cleaning of their newest attractions to create a clean and safe environment for their visitors to enjoy the spectacle of the new fountain gardens.  SERVPRO of Kennett Square/ Oxford has worked exclusively with Longwood Gardens for a number of years to assist in maintaining a clean and appealing environment throughout their facilities for the enjoyment of the millions of guests that visit the gardens each year. We look forward to continuing to do our part to serve those that serve our community.

SERVPRO to the rescue!

1/12/2017 (Permalink)

A local university experienced a sprinkler discharge which affected 2 stories, 2 stairwells, and 6 dorm rooms.  Crews were onsite within 30 minutes and worked until approx 11pm to extract water and set equipment to help facilitate the drying of the structure.

Christmas Tree Lighting event

1/12/2017 (Permalink)

The Christmas Tree Lighting event in Avondale, hosted by SERVPRO of Kennett Square Oxford and Mayor Dottie.

The winners of Christmas Card Art Contest are as follows:

Grand Prize Winner: Payton Hale
2nd Place: Isabella Stryjewski
3rd Place: Sofia Trone 

Payton received a $50 Michael's gift card, and Christmas cards with her artwork featured on the front to send to her friends and family. Her artwork was also featured on our SERVPRO Christmas cards with her name on the back as the designer. She is also placed onto our website.

The 2nd and 3rd place winners received a $25 Michael's gift card.

In The Company Of Those Who Care

10/5/2016 (Permalink)

At SERVPRO of Kennett Square/Oxford, we pride ourselves in giving back to the communities in which we work. I have covered more than a dozen township community events this year, and for each one, SERVPRO of Kennett Square/Oxford has been a sponsor. We also actively seek out opportunities in which to support our first responders, the ones who make a difference in our daily lives, without us even realizing it. 

Recently, I approached Pete Mango, Public Information Officer of the Keystone Valley Fire Department about their upcoming Pig Roast on October 1st. I explained to Pete that I was interested in sponsoring the event since it was community related, and it would benefit their building fund as well, to help them renovate their Parkesburg station. After pitching the idea to my CFO/Marketing Manager, I had a check waiting for me the same day.

On October 1st, the day of the event, Brian Arencibia and I arrived at the Pomeroy station and were greeted by several members of the team: Mike Short, Doug Delestienne, Earl Taylor, and Mike Emerson were there to name a few. Chief showed up a few minutes later and instructed us to place our SERVPRO vehicles out in front of the station, which was a great idea. Shortly after that, we all went inside and ate one of the most delicious meals I've ever had. 

The day was a success in my eyes. The community was very responsive, and we even had a member from station 8 in Maryland come for dinner. It's a spectacular feeling when people are there to support each other, to grow the community, and to come together in times of need. That is exactly what Keystone Valley Fire Department offers: A chance to be in the company of those who care, and those that make the difference every day. Thank you for everything you do, and stay safe!

Cliff Masscotte
SERVPRO of Kennett Square/Oxford

Lending a little elbow grease

9/28/2016 (Permalink)

Community Lending a little elbow grease Vanessa Ross with sons David and Daniel, Cliff Masscotte and Brian Arencibia

Being an active member of the communities that we serve is an important to us at SERVPRO of Kennett Square/Oxford. 

We recently participated in the replanting of the platers and gardens in Oxford, PA with Oxford Mainstreet, Inc. We even got the kids involved! 

Paint & Wine Night

6/20/2016 (Permalink)

Community Paint & Wine Night Tom Bartholetti of ISG, LLC and his wife Kris with their painting Sunset on the Chesapeake

SERVPRO of Kennett Square/Oxford likes to thank the businesses that refer their clients to us when they’ve needed help cleaning up from a catastrophe. While thank you cards would suffice, we like to step things up a bit.

A couple of months ago we hosted a spa night for the ladies. (see We recently hosted a Paint & Wine Night for our agents and their spouses or significant others.

The event was held at Kennett Design and we painted the Sunset on the Chesapeake. This is a “couples painting” that allows for each person to paint half of the picture. This was chosen just in case half of the “couple” was a friend and not a spouse. Each half of the painting can stand-alone and doesn’t need the other half to make it whole.

Our guests began to arrive at approximately 6:30 pm and were greeted by Marketing Representatives Cliff Masscotte and Brian Arencibia. Marketing Manager Vanessa Ross played emcee for the evening often tossing out music and sports trivia questions. The evening was lots of fun and the winners of the trivia were awarded prizes that included a custom painted wine glass, insulated travel mugs and even grill tools for the guys.

Everyone had a great time, especially Tom Bartholetti of Inspection Services Group, LLC who said, “I wasn’t sure what to expect but this was really a lot of fun. Thank you for a great evening!”

Pedaling For A Cause

6/13/2016 (Permalink)

Community Pedaling For A Cause Christine (in pink) and two other riders that teamed up to keep each other company during the long ride.

There are people who exercise with the intent to compete against others and there are people who exercise to stay in shape and then there is a small fraction of society who exercises with others in mind. That would be SERVPRO of Kennett Square/Oxford’s CFO Christine Trumbull.

In 2013 Christine was over weight, out of shape and could barely climb a flight of stairs without getting winded. She suffered from heart palpitations, was pre-diabetic, had horrible stomach issues, nightly edema and couldn't even tie her own shoes. 

Then her father died and her aunt began a fight against pancreatic cancer and Christine new that she had to do something or life was going to be very short.

She began with a 10 minute workout video that she was sure, “was going to cause a heart attack” but stuck with it and worked to change her diet.

It was working and the weight was coming off as her stamina increasing until one morning in January 2014, she saw an ad for the Inaugural Ride to Conquer Cancer and said to herself, “I have to do that. Doesn’t matter that I don’t have a bike, I can buy one.” And she did, in May of that year, and started training.

Her aunt continued to decline and passed in July.  According to Christine, she cried for the month of August then got back on the bike in September and continued to train. In October Christine completed that inaugural ride from Philadelphia to Allentown which is basically 75 miles up hill. The weather was terrible. It was cold and rainy but she finished and single handedly raised $6000 for the cause.

Over the years Christine has invested countless hours into riding to raise money for things near and dear to her heart not the least of which is Diabetes.

Christine’s son Matthew 18, was diagnosed at the age of 6 with type 1 diabetes. Since that day their lives have revolved around the various doctor’s appointments that go with diabetes not to mention the mental, emotional and financial toll on the family.

The latest of her rides was 100 miles to the Chesapeake Bay in May of 2016 for the American Diabetes Association.  She initially pledged to raise $1000 but as time went on she kept meeting her fundraising goals and increasing them with her final tally coming in at $3,303. Out of more than 450 individual riders and teams Christine was #8 overall for fundraising!

The day of the ride was miserable, it was raining and the wind was in her face nearly the entire ride but Christine never gave up.  She completed all 100 miles and has now signed up to do 150 in the fall.

SERVPRO of Kennett Square/Oxford is grateful to have someone so capable and dedicated at the helm helping to drive us toward improving our skills and service the way she pushes herself.

Free Shredding Event

5/3/2016 (Permalink)

Community Free Shredding Event Not deterred by the weather, local area residents lined up to protect their identity.

Saturday April 23, SERVPRO of Kennett Square/Oxford and the Garcia-Taylor Nationwide Insurance Agency co-hosted a free shredding event in Oxford, the pouring rain

Despite the rain and high winds, no less than 126 people came out to have their personal and professional documents shredded. It was a wet and soggy experience but the staf from the Garcia-Taylor Nationwide Insurance Agency and SERVPRO of Kennett Square/Oxford certainly made the best of it! 

Why is shredding important? 

Shredding is fundamental to protecting your identity.

Discarding bank and credit card statements, medical and utility bills and pay stubbs in the garbage and leaving them on the curb can put you in a vulnerable position. Believer it not, there are people who will dig through dirty, disgusting, smelly trash to find credit card statements or your social security number. 

In fact, in the decision California vs. Greenwood, the United States Supreme Court stated that the "expectation of privacy in trash left for collection in an area accessible to the public is unreasonable."

In other words, when you throw something away, it is available to anyone who is willing to dig through your trash.

The best way to protect your self is by shredding.

What to shred? The short list is anything with a signature, account number, social security or driver's license number, and medical or legal documents

Not sure if items need to be shredded? This is a list of the top 20 items that should be put in the shredder to protect your identity:  

Obsolete financial records, including loans

Pre-approved credit card applications.

Personal medical records or physician statements

Correspondence and tax preparation worksheets

Receips for purchases

Bank statements

ATM receipts

Credit card statements

Cancelled checks

Mail and old records

Utility bills

Credit card receipts

Insurance forms

Investment transactions

Expired credit cards

Mailing labels from magazines

Pay stubs

Old driver’s licenses or passports

Expired insurance cards

Any document that contains social security, birth dates, your mother’s maiden name, account numbers or online passwords.

Reins of Life Therapeutic Horseback Riding

4/8/2016 (Permalink)

Community Reins of Life Therapeutic Horseback Riding From left to right SERVPRO Vice President, Michael Hughes; Owner of Reins of Life, Judy Hendrickson and SERVPRO President David Hughes.

The owners and employees of SERVPRO of Kennett Square/Oxford live and work in the communities that we serve. Giving back and supporting local businesses is an integral part of who we are.

One of those businesses is the non-profit Reins Of Life. Reins of Life launched its therapeutic horseback-riding program in 1993, becoming one of the first Chester County programs of its kind serving children and young adults with disabilities.

Under the supervision of trained personnel, Reins of Life develops the most beneficial therapeutic riding program to meet the needs and goals of their riders. Carefully trained horses, special equipment and procedures are used to ensure each rider's safety. Many medical professionals, including the American Physical therapy Association, and the American Occupational Therapy Association recognize the therapeutic benefits of horseback riding.

SERVPRO of Kennett Square/Oxford chose Reins of Life to be the recipient of a recent Facebook “Like” campaign. We were going to donate $1 to ROL for each Like that we received on SERVPRO’s Facebook page. The campaign ran from March 10 to March 24 and drew attention to both Reins of Life as well as SERVPRO of Kennett Square/Oxford.

 We are happy to report that SERVPRO paid Reins of Life $500 at the Reins of Life Guest Bartending event on March 30.

 For more information about Reins of life go to: or

Disaster: Will you be ruined or ready?

3/18/2016 (Permalink)

Commercial Disaster: Will you be ruined or ready? SERVPRO of Kennett Square/Oxford Sales and Marketing Team: Cliff Masscotte, David Hughes, Christine Trumbull, Shaila Ritz and Vanessa Ross

When damage strikes you can be ruined or you can be ready! David Hughes, President of SERVPRO of Kennett Square/Oxford, gave a presentation at the Southern Chester County Chamber of Commerce about the SERVPRO Emergency Ready Profile. ERPs are a free service offered to local area businesses that helps them be ready for whatever happens!

Hughes told the audience that by preparing for an ERP you can minimize the amount of time your business is inactive. Knowing who to call in advance is the key to timely mitigation, and timely mitigation reduces the effects of fire and water damage.

Elements of the ERP include employee and emergency contacts, utility contacts and shut off locations, primary contact information, insurance contacts, property overview and building access information.

SERVPRO of Kennett Square / Oxford is located on Pennsylvania Avenue in Avondale Pennsylvania. The organization serves the communities of Kennett Square, Oxford, Chadds Ford, Unionville, West Grove, Lincoln University, Nottingham, Coatesville and Avondale.

The team provides 24-hour emergency service and is dedicated to being faster to any size disaster. Highly trained technicians respond immediately to  residential or commercial emergencies.

SERVPRO is a Circle Partner of the Southern Chester County Chamber of Commerce providing financial support for Chamber activities. Network at Noon is the monthly luncheon given for Chamber members and guests on the last Thursday at of the month. The next meeting is March 31 at the Gables Restaurant in Chadds Ford. Click here for more information.

For more information about SERVPRO of Kennett Square/Oxford services, contact them at (610) 268-8620.